Forum Discussion

Terry_H's avatar
Terry_H
6 months ago

Blacklisted Email check

I have been contacted by a supplier who uses MYOB to send invoices to our Accounts Payable email stating the email is being rejected. Can we verify if our mail address has been blacklisted?   The b...
blacklisted
  • Earl_HD's avatar
    Earl_HD
    6 months ago

    Hi Terry_H

    Thanks for providing the information. It appears that the first email you provided was blacklisted but has now been removed. The second email was not blacklisted, but the inbox was rejecting all incoming emails. This issue has now been fixed.

    Regards,
    Earl

Jemar_C's avatar
Jemar_C
Valued User

Hi PaulAE,

 

Thank you for your post and welcome to the community forum! I understand that you would like to know if your email is blacklisted. I'll be happy to check it for you, please check my private message and reply to my message with the email address that you would like us to check.

 

Cheers,

Jem

bookkeeperx's avatar
bookkeeperx
4 months ago

Hi there,

 

Is it possible for you to do a check for me please?

 

Thanks, Alison 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    4 months ago

    Hi bookkeeperx ,

    I'd be happy to help with this. Please send me a private message with the affected email. Thank you!

    Looking forward to your response.

    Regards,
    Earl

    • bookkeeperx's avatar
      bookkeeperx
      4 months ago

      I feel a little dumb. I click on your link but can't see where I can message you ? 

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        4 months ago

        Hi bookkeeperx ,

        My apologies. I've made some changes on the backend to grant you access to our private messaging.

        Looking forward to hearing from you soon!
        Regards,
        Earl

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