Forum Discussion
- Doreen_PMYOB Moderator
Hi POW
Thanks for your post and Welcome to MYOB Community Forum.
Since you are using timesheets but when you process pay run, there is an additional 38hours added to your employees pay for their base hourly. To correct the situation, I highly suggest to remove the 38hours from the employee standard pay so that it will not be added when you process the next pay run. To do this, go to Card file > Cards List > Employee tab > Click the zoom arrow beside employee name > Payroll details > Standard pay > Remove the 38hours from the base hourly. After following the steps provided, kindly process a dummy pay run and check if the 38hours were still added. Please let me know how it goes.
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Best regards,
Doreen- POWContributing Cover User
Thanks for this suggestion, however it does not work. I do remove the 38hrs and randomly it gets added back. Not all of the time, just sometimes. Not all of the staff, just one or two randomly.
- GWESExperienced Cover User
Being sporadic, is it possible it only happens when something is edited within the employees card file?
Personally, any time I edit anything within an employees card, the standard pay hours reverts from zero to the 'hours in weekly pay period' figure again. I manually change them to zero before closing out of an employees card every single time. We've overpaid staff tens of thousands because of this stupid setting. It's infuriating that we cannot set the hours in the 'weekly pay period' to zero, or that they change themselves every time we edit something within the card file. My solution was to set it to 1000 hours, that way it's extremely noticable when processing pays if someone has additional weekly hours automatically added and I have the opportunity to fix it before setting up the payment.