Myob Team
Hello We've been using Myob Team app and Kiosk for staff to sign in on an ipad. I am getting an error message when trying to log timesheets "A problem occured attemptin to load MYOB Team. Please...
Forum Discussion
Thanks Doreen, do I need to remove myself as approving manager from all locations? But I hope to be able to re-appoint myself as approving manager as I approve the timesheets - will this cause problem again?
And this does not resolve our issue with not being able to use Myob Team for Kiosk. What do you suggest there? Will me be able to sign in rectify this? Is there anyway to avoid Myob software updates freezing Myob Team Kiosk please?
Thanks again.
Sacha
Hi there BalmoralPnC,
Yes, you need to remove yourself as an approving manager from the locations you're added to. Reassigning yourself as an approving manager can be done via the MYOB Team Admin portal if you have the option to do so or the file admin can do it. Here's a link for that. Since you're still having issues with the MYOB Team app using Kiosk, you can use a different device to see if it's working fine. There's no way we can avoid software updates. Make sure to also reach out to our support team directly for further assistance. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Best regards,
Doreen
