Blog Post
- PeterBorExperienced User
LOL probably that date where the server is rolled over to/from the 29/2/2024 and it can't cope with the extra day of the leap year.
Also how do I subscribe to the status page so I can see updates
It says I already am but I have received no emailed status updates advising of this issue?
"subscriber record with this data already exists for this hub."Edit: Oh also End Of Month perfect timing
- MargrietExperienced User
That's just great... not. I have payday filing to do! Business to run! How much longer is this going to take?
Can we please getan estimate on when we will likely be able to log back in and start work this has been more than two hours and I only work on MYOB so just sitting waiting NOT getting PAID !! Some communication email anything would be great as I am sure if we cannot do anything then you have a heap of employees in the same boat that someone could be tasked with keeping the customers updated.
- stephics123Experienced Cover User
Do we have an ETA on when this will be fixed please?
- ZappyValued Cover User
Not even an email to Myob's customer base reporting this issue, together with apollogies!
When I was looking for an online customer service to find out what's going on, it took me all over the place, not even one link to speak to a human beeing or chat online with representative. Very poor communication!
- LindyMHExperienced Cover User
So the price goes up and MYOB starts having issues - typical :smileymad:
Trying to do payroll - maybe I should start charging MYOB for lost time.
- ZappyValued Cover User
AFFECTING an isolated number of customers.
You are welcome
Kr
- MikeG1Admin
Hi Kelvin174
We will be updating the status for this to 'down'.
It was unclear in the beggining if this was affected or down until we were able to confirm if this was impacting an isolated number of customers or all customers.
As we now have a better understanding of the impact we are updating accordingly.
Thanks - hoping we are all back online soon!