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Bank Feed Updates
MYOB will be using this board to provide updates about Bank Feeds. This includes when we are aware of any delays in feeds being sent to files.Incidents & Outages
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Deleting BAS to re do
Hi I am new to Business Lite... After completing the first quarter BAS in MYOB Business Lite, we had a late invoice come in that I want to include. Am I able to delete this & re do? I can't see a "revise" button. Note: We lodge BAS manually to the ATO Thank you kindly Sue74Views0likes3CommentsOpt-out of Benefit program in Flare
I like the option to use MYOB for electronic onboarding and had noticed the tick box for flare benefits ticked by default. I always unticked this as we do not wish to be a middleman for services or benefits that are unvetted by us. It seems that Flare is still getting the information and may contact staff for offers even if we have unticked the box during the invite. I also find it objectionable to have this ticked by default. This should be opt-in and not opt-out. Please change this to prevent data leaks now or in the future.1KViews24likes25CommentsSuper Clearing House in Moyb
Hello, just a question about the super clearing account in Myob, who is it managed by or is it not universal. I have an employee claiming his super is not going into his CBus account but nothing is bouncing back into our account. Is this possible and how do I find the missing payments? This has been happening for several months and CBus are adamant they dont have it thankyou Kindly Lucie71Views0likes2CommentsUSD Rate Live Updates
Hi, I am using MYOB Premier for multi currency transaction. Today, the rate for AUD-USD is set to $1. I have turned off live updates and overwritten the rate in the currency list, but the rate reverted back to $1 when I turned live rates back on. I have also cleared my local cache, but that didn't fix the problem. I also use CNY, HKD, NZD, EUR, GBP, JPY and PHP and they are all unaffected. Is there a problem with the feed from Open Exchange Rates? I have lots of invoicing to do and expenses to enter in USD and I would rather not have to keep entering a rate in every transaction. Thanks] ClaireAccountRight monthly version release information
2 MIN READ MYOB AccountRight version 2026.10 will be released on November 11th 2026. AccountRight updates are typically made available around the middle of every month. These updates include, new features, updated compliance, improvements and fixes. Users can see what is included in each update through our dedicated AccountRight Release Help Article. When an update is made available AccountRight PC Edition users would be automatically updated to the latest release of AccountRight. You'll be prompted to restart AccountRight to complete the update. *Note that there are no further updates for AccountRight SE after 2026.5 Tip: Shut down AccountRight when you're not using it. If you leave AccountRight open all the time, you may miss out on automatic updates. To give you the best possible performance from AccountRight, we only keep the most recent version in the cloud. This does mean that as new releases become available, you may need to update your software to keep working smoothly. How do I update to the latest version? If you use AccountRight PC Edition, you'll automatically be updated to the latest release. The next time you log in after that, you'll be prompted to restart AccountRight to complete the update. If you see a message that AccountRight needs updating when you open AccountRight, you need to restart AccountRight to install any pending updates. Can I open my offline file(s)? Since the release of 2026.5, offline files can only be opened in Server Edition, or AccountRight PC edition 2026.4 or earlier. AccountRight PC edition 2026.5 and beyond no longer supports working offline. What if I need more help? Check out our help article, Installation troubleshooting, if you encounter any issues when trying to install the update, or alternatively feel free to ask a question in the AccountRight board so the MYOB Community can assist.- 265Views0likes2Comments
Using recurring transactions
Hi allbeen New to MYOB Lite post conversion. 90% of the work in the file is done via recurring transactions and its worked really well for years. I can see the recurring and can update them. When I use the recurring via the relevant screens the system does not update the next due date and they remain on the old date and all overdue. Am I missing something or is this a system limitation. Its the same for all transactions, bills, invoices, payments etc Any ideas? Logged a case with MYOB but its been 2 weeks and no response. Thanks90Views0likes6CommentsIncorrect Wage Calculation on BAS
For last month and this month when I have used the prepare BAS/IAS it takes me to the online lodgement page however when I click on the BAS/IAS the wages are incorrect by approximately $10000. I have been using this function in MYOB for the last 12 years without any errors and now I can't make it work. I have tried all the common fixes but none of them apply. I have submitted a support request however I am still waiting after a month...45Views0likes1CommentIncorrect Billing and Dishonour Fee
Hello, I am hoping someone from this forum can help to resolve my ongoing issue with the billing team. In August, MYOB incorrectly debited my bank account on the wrong billing date and for an unexpectedly high amount without any prior notification. This resulted as a failed payment due to insufficient funds and MYOB subsequently charged us a dishonour fee. After 4 attempts talking to the online support team and 11 email exchanges between the billing department over the past 2 months, my request to have the dishonour fee waived remains unresolved. Firstly, your team blamed system error for the incorrect billing date and charges. Despite this, MYOB proceeds to charge us a dishonour fee resulting from your own system's mistake. I find it completely unreasonable that a customer should be financially penalised for an error caused by MYOB. Why should we be expected to pay a dishonour fee when the circumstances leading to the failed payment were entirely outside our control? No one from your support or billing team would take the responsibility to solve this and it is completely unacceptable. I have been extremely patient and have made every reasonable effort to resolve this matter through the appropriate channels. However, the lack of communication, accountability and customer service from MYOB has been deeply disappointing. I would appreciate someone taking ownership of this matter rather than directing me back to the same support channels that have failed to provide a resolution over the past two months. I look forward to your prompt response and a satisfactory resolution. Thank you.46Views0likes1CommentNew payment schedule for invoices
When making payment schedule at the moment a date is required for each payment. As a tradesman it would be good to have a date due on the first schedule and be able to have the option for the last payment saying 'on completion' as a final date may not be foreseen. It would also be great to be able to generate extra part payment schedules as the job progresses. Also when altering the amount and or percentage of the installment the remainder amount should be automatically calculated and prefilled. I am expecting (as i have not used this as yet but are in the process of sending one) that when the part payment is made and applied to the invoice the outstanding amounts will be calculated automatically and listed on the invoice and due dates will also work with the 'overdue invoice tab'15Views0likes0CommentsPay Super - ability to future date
With upcoming changes to Payday Super it would be extremely beneficial to be able to create a superannuation payment with a future date, authorise today and the payment is not taken out of the bank account until the future date. I often do payroll in advance when going on leave. With Payday super we need to pay super on the day of payroll. The current Pay Super in MYOB means that although the Pay Super is for a date in advance, that is effectively ignored and the money comes out of the bank account on the date it is authorised. This will put pressure on bookkeepers/payroll staff to have to either login on the payday to authorise super, or put cashflow pressure on businesses to pay super in advance of the payroll which seems illogical.1.9KViews94likes35CommentsBank and MYOB don't match
Hi all, Like the title, my bank balance (which is correct) doesn't match with what MYOB thinks is there, short by about $1800. It was all good until I received some invoice payments, it was actually correct after allocating the payments to the cent, but after a couple of days on logging back in it shows a discrepancy. And now today another bank account shows a discrepancy also after just 1 transaction with the bank also correct. I know MYOB can be a bit laggy but..... Any thoughts😒😒😒😒60Views0likes2CommentsDifficult to cancel subscription
Hi MYOB Support, I’ve spent a considerable amount of time trying to cancel my subscription. I’ve contacted your support team by phone several times, but unfortunately, I haven’t been able to reach anyone or receive a callback. I also submitted a support case, but the resolution states that I need to call directly because: “To proceed, the cancellation request needs to come from the primary contact associated with the file.” I’m quite confused by this, as I am the primary contact for the account. Could you please help me resolve this issue and process the cancellation of my subscription? I would really appreciate your assistance, as I have already spent a significant amount of time trying to resolve this. Thank you for your help!206Views0likes7CommentsFeature Request: Auto upload ABA file to business bank account
As part of One Touch Payroll and PayDay Super, MYOB generates super payments to employees via a clearing account. MYOB processes Pay Slips to employees and even notifies the ATO. However it generates an ABA file which must be manually uploaded to a business bank account, providing instructions to the bank to make the wages payments to the employees. Surely - once properly setup - this last step can be automated, so that all of this truly becomes One Touch Payroll. How about it MYOB...?48Views0likes2CommentsFeature Request: Auto upload ABA file to business bank account
As part of One Touch Payroll and PayDay Super, MYOB generates super payments to employees via a clearing account. MYOB processes Pay Slips to employees and even notifies the ATO. However it generates an ABA file which must be manually uploaded to a business bank account, providing instructions to the bank to make the wages payments to the employees. Surely - once properly setup - this last step can be automated, so that all of this truly becomes One Touch Payroll. How about it MYOB...?17Views0likes0Comments