Forum Discussion

nuggetsnoodles's avatar
2 days ago

Default date is 2018

How do I change the date so it is not defaulting to 2018 when I am trying to run a report.

 

 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi there nuggetsnoodles,

     

    You can always change the date before running the report. This can be done under the Filter Report window. Simply select the desired date range or specific date you need for your report, and then run the report with the updated date. You can refer to the screenshot below.

     

     

    Best regards,

    Doreen

    • Hi Doreen, 

       

      Sorry I think I did not explain myself clearly enough. I know to change the filters to my intended date.

       

      My issue is the date is always 2018, and I have to manually bring it to 2024. Why is it always preset to 2018 and not the current date?

      • Princess_R's avatar
        Princess_R
        MYOB Moderator

        Hi nuggetsnoodles,

         

        The problem you're experiencing with the date always defaulting to 2018 could be due to incorrect settings on your computer or within your AccountRight settings. First, make sure your computer's date and time settings are correct. Then, double-check your financial year settings by going to the Setup menu > Company Information.

         

        If everything seems correct but the date still defaults to 2018, you should reach out to our support team for further assistance. You can connect with them via live chat through the virtual assistant MOCA or submit a support ticket through MyAccount.

         

        Cheers,

        Princess