GST Return and BAS Lodgement don't match
I hope someone can assist. I went to prepare and lodge my BAS Statement, but the statement "GST on purchases" amount does not match the GST Return and the GST Report amounts. (Both the GST Return and GST Report agree). Is anyone able to shed light on what could be wrong? Thanks.
BAS Link
I do not lodge BAS through MYOB, but I print the BAS and lodge through my ATO Portal. However, every time I go to print it MANAULLY if says BAS Link is already open and can not open it. I have shut them down and re-opened them, but still same thing. Wont let me open the BAS and print it. What is happening with the Manual BAS LINK ??Chattel Mortgage Finance & purchase setup
Hi, I've been using MYOB since version 8 but have not until now had to setup a capital purchase with chattel mortgage finance. I've followed the advice from Ron Boulton (https://community.myob.com/discussions/tax_bas_gst_eofy/capital-purchases-and-finance-in-accountright/389248) and it all looks fine EXCEPT the Unexpired Interest. Following the method given in this reference I end up with a negative amount in the Unexpired Interest (2-xxxx) account. Upon making repayments the value in that account moves what appears to be the wrong way, ie the absolute magnitude value increases. eg initial value of unexpired interest after setup is, say, -$7000.00. Regular repayment is say, $250 comprising $200 principal and $50 interest. After posting that entry I'd end up with Unexpired Interest account with a balance of -$7050.00 I can't see where I've done anything incorrectly, but that result doesn't look right and I can't see that anyone else is having the same issue. Maybe I'm just looking at it wrongly and just being as thick as a brick but I would REALLY appreciate some advice on this. Thank you. LanceAccidently closed off financial year - ooops!
Hi there - I accidently closed off my financial year - I've unlocked the date so can work in there from 1 April '24 but I keep getting prompted that the financial year is closed. Is there anyway to undo this - surely! Looks like I'm not the first one. I've tried restoring - but that didn't work - it was still closed - so obviously my back-up over-rode the earlier one - whoopsie (again)! My excel spreadsheet is feeling very comforting right now and just starting up on MYOB on 1st April 2025 instead - which is not an issue - and I might feel more confident with it! Cheers and thanks in advance for any help! Jo :)
Interest on overdue invoices
Hi, I have a customer who has overdue invoices from a year ago and as much as I have tried to work with them, their drip feed payments have started to dry up. I need to know how to add interest charges to overdue invoices. Hopefully this will encourage payment or some sort of communication. Thanks in advance.Invalid ABN for SMSF
Hi I am a bookkeeper and have a client that has started using business lite. We have registered for pay super into the SMSF fund. When I am trying to processing the payment via Business Lite and it is saying that I have an invalid ABN. I have read the previous thread of queries and it seems that I can process a payments until the superfund income tax return has been lodged. But we are in the current financial period. I am unsure about how to proceed?
MYOB TEAMS
We currently use MYOB teams to complete timesheets. One of our employees MYOB Teams has crashed and he is unable to enter his timesheets. He has unistalled the ap several times and the screen is still coming up blank. I have attached a copy of his blank screen. Could someone give me any suggestions.
Online payment surcharge - mobile app fault
Hi, We have setup online payments & set the default setting to pass on the surcharges to the customer. This works fine in the desktop version. However, when an invoice is generated in the mobile app it defaults for us to pay the surcharge & theres no option to change it. We can only see this when we look at the invoice on the desktop site.
Negative Annual Leave accrual on Termination
Hi, one of our employees resigned, giving 2 week's notice. He had -44.5 hours accrued for Annual Leave, which we are taking off his final pays. His last week and a bit's pay will not quite cover the repayment of the negative balance. Do we process a normal pay for his last week, then separate treatment of the leave on termination? How is the negative leave on termination processed in MYOB?MYOB Teams Leave request incorrect hours
We have a roster in that is 8 hours a day (40 hour week). Worker has put in a request for a day of leave and it shows 7h 36m. I cannot see how the worker can change this to 8 hours and I cannot change it to 8 hours when approving. Any ideas on how MYOB teams can match the correct hours of leave?Can't retrieve activity statements from ATO
I've recently switched from the desk top of version of account right to MYOB My Business. I have attempted to lodge my BAS online (no payroll) and it comes up with the following error and was wondering how I resolve this? We can’t retrieve your activity statements from the ATO. Check and update your hosted SBR Software ID through Access Manager or by phoning the ATO. If you contact the ATO, quote this code:SBR.GEN.AUTH.008MYOB Subscription invoices no longer being emailed
we are no longer receiving emailed subscription invoices from MYOB - the payments are still going through ok and I can get a copy by logging into our account but I would prefer that I still received the invoice via email. Can anyone please advise what we need to do - they used to arrive by email but stopped a couple of months agoIs there any way to sort via accounts in the invoice app?
The old app was so much better, not that it was any more intuitive however you could at least sort via customers to see the outstanding amounts and its invoices. Now it’s all bunched into one by the date and there is zero way of sorting them except for searching each one up individually. No drop down, no nothing. Is there any way to rectify this?Automatic invoice reminder emailing error
Hi, We are trying to set up automatic invoice reminder emails but its is not working. I have full access administrator access but when I go to set up - preferences - emailing - invoice reminders all we are getting is an open blank box. How do we fix this error
