How can I opt out or disable the new security changes. As a small business there is myself and my wife, I don't see where a security risk. If I need an inactivity timeout to lock the device I am going to configure it on my computer not at an application level. I saw a comment that this is for Australian Tax Office compliance. If this is the case why are you forcing it onto New Zealand customers?The two factor auth was painful enough but to have to log back after 20 or 30 minutes is going to completely do my head in.

That was my first thought too, for exactly the same reasons. May be helpful for some businesses (but if they don't already have policies in place for when you move away from your desk you've got to wonder). But I work from home, husband/wife business, no one else is here - it should be up to us to manage our own risks, not an across-the-board, one-size-fits-all and quite significant change affecting all users. Just more steps/time when clients are calling and you're looking for their history etc as they talk. Happy enough with 2FA once every 24 hours, but just like with Outlook or other apps/platforms open during work hours, we manage risks as we need to. Will we be asked for facial recognition on every login next, just to be sure?? LOL MYOB - please add an opt-out function.

I was also disturbed that I needed to use 2FA to login to the community also.......! Must be some serious security risks in this portal to require 2FA

It seems that the ATO and/or MYOB don't understand what a bookkeeper's day really looks like... we're in and out of working in MYOB all during the day, but often with 30 mins or more inactivity between jobs, or even between 2 different company files. This is terrible news!Yes, an opt-out function would be welcomed.

Hi Ellemm You might find this article interesting, esp with regard to the ATO's role in this saga. Author is not an ATO 'apologist', it's just that it might not be the ATO at fault here. RegardsGavin

Hi DanT , the community forum is hosted on the same identity platform as our software. We have single sign on across the ecosystem as often as possible to simplify things for our customers.This way, any customer automatically has access to the community forum, they only need to create a username when joining and can use their existing software login

Opting out of new security changes

SuzanneWalker
Experienced User
2 days ago
That was my first thought too, for exactly the same reasons. May be helpful for some businesses (but if they don't already have policies in place for when you move away from your desk you've got to wonder). But I work from home, husband/wife business, no one else is here - it should be up to us to manage our own risks, not an across-the-board, one-size-fits-all and quite significant change affecting all users. Just more steps/time when clients are calling and you're looking for their history etc as they talk.
Happy enough with 2FA once every 24 hours, but just like with Outlook or other apps/platforms open during work hours, we manage risks as we need to. Will we be asked for facial recognition on every login next, just to be sure?? LOL

MYOB - please add an opt-out function.
Ellemm
Experienced User
2 days ago
It seems that the ATO and/or MYOB don't understand what a bookkeeper's day really looks like... we're in and out of working in MYOB all during the day, but often with 30 mins or more inactivity between jobs, or even between 2 different company files. This is terrible news!
Yes, an opt-out function would be welcomed.
- gavin12345
  Ultimate User
  21 hours ago
  Hi Ellemm
  
  You might find this article interesting, esp with regard to the ATO's role in this saga. Author is not an ATO 'apologist', it's just that it might not be the ATO at fault here.
  
  Regards
  Gavin
  - DanT
    Experienced User
    13 hours ago
    I was also disturbed that I needed to use 2FA to login to the community also.......! Must be some serious security risks in this portal to require 2FA
cramptons
Experienced Cover User
7 hours ago
This is becoming a joke... and please, when is MYOB going to fix the problem with emailing remittances????
Surely with the EOM approaching this needs to be addressed.

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