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Error -25: Invalid amount
I was trying to import purchase order. I was successful yesterday but not today. I am trying to figure out what is error-25. is. {} Co./Last Name First Name Addr 1 - Line 1 Addr 1 - Line 2 Addr 1 - Line 3 Addr 1 - Line 4 Inclusive Purchase No. Date Supplier Invoice No. Ship Via Delivery Status Item Number Quantity Description Price Discount Total Job Comment Journal Memo Shipping Date Tax Code Tax Amount Freight Amount Freight Tax Code Freight Tax Amount Purchase Status Currency Code Exchange Rate Terms - Payment is Due - Discount Days - Balance Due Days - % Discount Amount Paid Category Order Received Billed Location ID Card ID Record ID GRANSASSO Gusto Clothing & Design Pty Ltd 212 St Kilda Rd St Kilda VIC 3182 X 128 9/09/2024 2408975 P GS57144/23215/50.530 1 CREW L/SLV $89.00 20% $71.20 Purchase; GRANSASSO 17/09/2024 FRE $0.00 $0.00 FRE $0.00 O EUR 0.6 2 0 60 0 $0.00 1 0 Location1 GRANSASSO 165Connection error
I have had a Connection error. The screen states We're sorry, but something has interrupted AccountRight and you'll need to restart. I have done all the things it says to do including, restarting Myob, restarting my computer, restarting my modem. I have spent about 3 hours on the phone with MYOB support and still cannot get onto MYOB. Any more suggestions?46Views0likes8CommentsJob Activity Report not including all expenses
When I run the Job Activity (Summary and Detail) Report - it does not pick up one of the expense accounts (wages and salaries) except for one employee. However, it does pick up associated expense accounts (superannuation and allowances) for ALL employees. I have been using this report for years with no problems. I have cleared the cache in the local app data file. Can you please suggest another solution.4Views0likes1CommentJobs / Cost Centres
Our system has been set up to use "jobs'", but I think that I it should have been cost centres used, leaving the jobs to be used for a different purpose. Is it possible to edit the existing data in the background to add the "cost centre"code to the transactions ( ellectroniically ) ?86Views0likes4CommentsBank Feed Issues
When using AccountRight MYOB via the web portal or my PCB, I always get the same message when attempting to click the Add a Bank feed button. The resulting page displays a message "Access denied Setting up bank feeds is only available to business owners and administrators". Note that I am the business owner and administrator on the account and am listed as such in my.myob AccountRight, I am logging on with the same and only registered email address and have always been both the owner and administrator since starting my AccountRight product, since 2007. How do I get Create Bank Feeds to work for me? I have called and spoken with a MYOB consultant and she could not fix it. She raised a case however I have not herd anything back. I currently have 3 accounts linked using bank feeds that was set up years ago, so it has worked in the past. Is there a limit to how many accounts i can link to bank feeds?53Views0likes5Commentspayroll reports including jobs
I am trying to run a report for a monthly wage for staff at each of our job/store. The one I attempted to get was job activity with wages & salaries and super (Attached is the report) The report gives the wrong figure as it doesn't include all the wages & salary amounts but included all the super amounts.25Views0likes1CommentTimesheet Import dropping first day
I have started using the timesheet import feature in Accountright. We import the timesheets normally, but each week the first day of the period is missing from each employees pay run. For example, a Mon-Fri week will have accurate and consistent data, and import successfully. But the hours for Monday on each employees pay run is missing every week. Is there are a cause and/or solution to this? Thanks!9Views0likes1CommentForeign income + AU
We have an Employee who is on a work visa for period of 4 years and is originally from our Japan office (so I guess similar he is here on a secondment) - we pay part of his salary from Australian office office and he also receives an income from Japan office + social security in Japan. As he gets taxed on both his overall income AU + Japan, I would potentially like to increase his PAYG on his fortnightly pay to cover salary (including part paid from Japan office) see attached an example; Anyone with some suggestions of how I would get around this ? thanks30Views0likes6CommentsMYOB wont open
Hi , MYOB wont open, I click on the desktop short cut and it starts to open, and stops, I just get a blank page that seems to have frozen, It wont let me do anything. I cant select or see the company file. I have reinstalled MYOB, cleared the MYOB cache, restarted the computer and nothing works. can anyone help?13Views0likes1CommentVendor Reporting Emails bouncing - Diagnostic-Code: rejected
Similar to previous (now closed for replies) one of our suppliers (MYOB) advised emails from their MYOB to us bouncing with above error. Worked ok up to early August but now bouncing back - MYOB is not on blacklist in 'settings' of my email server however could our email be blacklisted in MYOB?Solved71Views0likes12CommentsPayment cannot be deleted
Hi A staff member created an invoice for a cash sale, however I think the payment was made directly to the Cash Drawer instead of ticking the Undeposited Funds box, I cannot be certain about this. The funds were sitting in the Cash Drawer Bank Account. I thought I would just do a general journal to move from the cash drawer bank account to our working account, however this created a negative figure in the Prepare Bank Deposit. I have since deleted this journal. I tried to delete the payment against the invoice, however the option to do this is not available to me. I am an Administrator with full authority to do everything and the check box is unticked under security which allows for deletion. As I could not delete the payment, I reversed the payment. Now the reversal is sitting as a negative figure in the Prepare Bank Deposit. The Cash Drawer account shows both a debit (the initial payment) and a credit (the reversal), however there is still the negative amount showing as the current balance of this account. I then tried to delete the now unpaid invoice and receive an error message that a sale with payments applied may not be deleted. Why can't I just delete the payment and why did the journal and the payment reversal create a figure in the prepare bank deposit I just need the payment deleted, so I can start again. How can I fix this ThanksMYOB P&L report can not drill down for past years
Hi, I just noticed that P&L report for the previous years can not drill down to individual transactions. I ran a P&L report for 2022/23 and when click on expense items it just goes to yearly comparison but not to the GL transaction details as it used to, but when I ran the same report for 2023/24 and click on an expense amount, I can drill down to see the expense details. Can MYOB or anyone who experience let me know whether this can be fixed if so how?, please. Thank you14Views0likes0Commentstransfer money
Hi, does anyone know how to enter journals in app.myob when allocating transactions ? I transfer the GST portion of some income payments to another bank account and in the desktop online version it was easy enough to "transfer money" but unsure how to do this in the app version- any assistance is appreciated, with thanks18Views0likes1CommentCompany file showing different data in 2 locations
Hi everyone, We are using the latest version of account right plus, online version. yesterday I got a new computer so I had to install MYOB from scratch. After I signed in I selected 'online', and it appeared to sign in fine. However, I have noticed there is some data missing, and my husband, who is logged in at a different location, has all the correct data. I would really appreciate some advice as to how to fix this. many thanks cheers Sonia13Views0likes1CommentCard File Bank Detail Error
I have recently added a new supplier. The way their bank details format in the NAB.ABA file is wrong and the file gets rejected every time I use NAB Connect platform to upload a payment file. They are set up the same as every other supplier. I contacted NAB, they have advised the issue is in the formatting and I need MYOB to look into it. When I remove the supplier from the payment batch the payment goes through without issue. When I make payment for this supplier via online banking there is no issue with their details and the payment is received. Please help me with the formatting issue as I don't want to have to do 2 separate payments when processing a payrun.25Views0likes2Comments