Old entries not allowing account to reconcile
I'm trying to reconcile different account files but cannot due to old entries pre 2016 not being purged correctly and still in the system. Example 1: ATO PAYG (W2) Installments I have floater from 30/6/13 that is sitting as a deposit but has no withdrawals to match it to so is throwing the reconcile out. Obviously the other items were all purged but this wasn't Example 2: Undeposited Funds 2x receipts that have showed back up but were orginally cleared from 2019 Some accounts like Customer Deposits have calculated balances in them that don't match anything outstanding and i don't know how to find them. This is also not the only account that this is occuring with. Can somebody please give me some insight as to why this is happening and how to fix it.98Views0likes1CommentSLOW - SLOW - SLOW SYSTEM
Is anybody else experiencing the slowness of MYOB Account Right - desktop version? I've cleared the cache on all machines, i've uninstalled and reinstalled, rebooted my router and still it's like I've gone back to dial up. What is going on? We cannot work like this... need some answers pleaseSolved287Views0likes4CommentsYet another post about items disappearing from the intray
More specifically, if I try to create a new bill from an in tray document, then discover there was a PO raised, I conver the PO to a bill. Unfortunately, when I go back to the in tray, the document is no longer there to attach to the newly created bill. It is also not attached to the bill. I also tried refreshing the screen. It's like the software thinks, well, she tried to use this one already so let's get rid of it. On the other hand, If I start to create a new bill from a document and change my mind and cancel out, then the document is still in the in tray, ready to be processed again later. This is what I think should happen in the first scenario as well. Yet another thing that used to work but now doesn't. Please fix it.263Views1like0CommentsMYOB Capture
Is there a way to have employees have access to MYOB Capture without being able to acess the company file? Do I have to set them up as a user and no access to the file just to be able to send through the purchase dockets they have? Is there another way as they loose the fuel dockets linked to business card, open to suggestions as this is new to meSolvedRecurring Purchase Orders
Hi, We did the new update for AccountRight this week we are now on 2021.1.24.2833. We cannot save recurring Purchase Orders or Bills any longer. I also tried on the online and you cannot create a Purchase Order. Can you look at adjusting this as we have regular Purchase Orders that we need to do, and it is so time consuming having to re-enter information each time. I have attached a screen shot showing the Save as Recurring is not accessible.Solved1.1KViews0likes4CommentsPay Bills Allocation Screen
Hey Team, Is there any way you add an invoice number column to the pay bills input screen? Often we experience several entries with the same amount and purchase no. and unless you physically drill into the indiviual line you can not tell which invoice you need to apply the amount to when paying several invoices in one transaction. Thank youSolved615Views0likes2CommentsPayable Reconciliation out of balance
Hi MYOB members, The payable reconciliation is out by $13.32 as at 31/12/2020. I have run the payable reconciliation summary report day by day and sort out where the difference is from. There is a purchase entry of $351.28, but it is only showing $337.96 under the Trade Creditors GL. We have invoices from the same creditor before and never have this happened. Any thoughts of why this is happening? Much appreciated for helping! PhoebeSolved1.5KViews0likes1Comment