Old entries not allowing account to reconcile
I'm trying to reconcile different account files but cannot due to old entries pre 2016 not being purged correctly and still in the system. Example 1: ATO PAYG (W2) Installments I have floater from 30/6/13 that is sitting as a deposit but has no withdrawals to match it to so is throwing the reconcile out. Obviously the other items were all purged but this wasn't Example 2: Undeposited Funds 2x receipts that have showed back up but were orginally cleared from 2019 Some accounts like Customer Deposits have calculated balances in them that don't match anything outstanding and i don't know how to find them. This is also not the only account that this is occuring with. Can somebody please give me some insight as to why this is happening and how to fix it.98Views0likes1CommentSLOW - SLOW - SLOW SYSTEM
Is anybody else experiencing the slowness of MYOB Account Right - desktop version? I've cleared the cache on all machines, i've uninstalled and reinstalled, rebooted my router and still it's like I've gone back to dial up. What is going on? We cannot work like this... need some answers pleaseSolved286Views0likes4CommentsUsing Gift Cards to make a purchase
Hello In purchasing a non-current asset (a laptop) from an electronics company, I used two gift cards and paid the balance using cash via the business debit card. I have written this out as a General Journal entry below in case the above was unclear. Dr Laptop $1855.45 Dr GST clearing $ 185.55 Cr Bank $1891 Cr Gift Card A $100 Cr Gift Card B $50 I have not taken any action (before the time of the laptop purchase or otherwise) to show the transfer of the Gift Cards into the control of the firm in the MYOB system. And obviously, the transaction that will appear in my bank feed will be for $1891, not the $2041 sales price total. What steps should I take to ensure these events are correctly represented in MYOB? Namely, how should I deal with receiving the Gift Cards, and what should I do when creating the bill? (so that I can claim the GST on the total sale, not just the portion that was transacted by card).Yet another post about items disappearing from the intray
More specifically, if I try to create a new bill from an in tray document, then discover there was a PO raised, I conver the PO to a bill. Unfortunately, when I go back to the in tray, the document is no longer there to attach to the newly created bill. It is also not attached to the bill. I also tried refreshing the screen. It's like the software thinks, well, she tried to use this one already so let's get rid of it. On the other hand, If I start to create a new bill from a document and change my mind and cancel out, then the document is still in the in tray, ready to be processed again later. This is what I think should happen in the first scenario as well. Yet another thing that used to work but now doesn't. Please fix it.263Views1like0CommentsMYOB Capture
Is there a way to have employees have access to MYOB Capture without being able to acess the company file? Do I have to set them up as a user and no access to the file just to be able to send through the purchase dockets they have? Is there another way as they loose the fuel dockets linked to business card, open to suggestions as this is new to meSolvedRecurring Purchase Orders
Hi, We did the new update for AccountRight this week we are now on 2021.1.24.2833. We cannot save recurring Purchase Orders or Bills any longer. I also tried on the online and you cannot create a Purchase Order. Can you look at adjusting this as we have regular Purchase Orders that we need to do, and it is so time consuming having to re-enter information each time. I have attached a screen shot showing the Save as Recurring is not accessible.Solved1.1KViews0likes4CommentsTPAR
Hi I need to find a way to print a report to include Ticked or Non Ticked subcontractors for Reportabel Tax Payments. I am required to advise OSR which contractors have not been ticked to report. It would take me months to go through each idividual subcontractor to check! :smileysad: Please help!Solved1.2KViews0likes4Comments