Forum Discussion

BlueWren13's avatar
BlueWren13
Experienced Cover User
2 years ago

SSID issues since opting in to STP2

Hi

I am having issues with numerous client's MYOB files - STP2 lodgement error as below

 

  • Your notification for the online (cloud) software provider does not contain the correct Software ID.
    (ATO error code: SBR.GEN.AUTH.008

I have been lodging STP & STP 2 through MYOB for years and have never had a problem.

I had to phone the ATO for a client the other day and update the Software ID for MYOB.

 

Is this a known issue?

 

Thanks

 

Tam

 

    • BlueWren13's avatar
      BlueWren13
      Experienced Cover User

      Thanks CloverQ 

      I had been authorised and lodging STP for years for each client - only seemed to be an issue once I opted in for STP2.

      All sorted now, the SSID details have been updated in AM and all is working now.

      Thanks for responding.

      😊

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