Opting out of new security changes
How can I opt out or disable the new security changes. As a small business there is myself and my wife, I don't see where a security risk. If I need an inactivity timeout to lock the device I am going to configure it on my computer not at an application level. I saw a comment that this is for Australian Tax Office compliance. If this is the case why are you forcing it onto New Zealand customers? The two factor auth was painful enough but to have to log back after 20 or 30 minutes is going to completely do my head in.
Bank Transections older than 12m
I have a customer with unpaid invoices for over 12months, he has finally made a payment but I cant allocate that payment to the invoices which are older than 12m as the system only allows me to show the invoices for the last 365 days in bank transections. how can I sort this out?
Sending remittance or statement when overpayment has been made
We mistakenly paid a bill twice. We have applied the credit, however the company has now sent a new invoice to be paid. when applying the credit, the amount is $0 to be paid. The company however is chasing payment for this invoice, even though there is a credit. how do we send a remittance advice advising that this invoice has been applied against the overpayment?Having to Authenticate everytime I log in.
Hi all, Since the latest update, every time I log in I am having to authenticate, and this could be four to five times within the 24 hour time frame. I thought authentication was only required every 24 hours and not every time. Very frustrating, as a bookkeeper, I am in and out of clients files alot during the day. Would appreciate any comments, or if anyone else has this issue? Deb
GNR not available
Hi, setting up a friend's small business. He is not registered for GST, but I cannot set up customer cards as GNR. I get an error message: Error, Import Duty and Input Taxed are invalid types for customer cards. I haven't gone anywhere near those categories. How do I do this so Invoices don't ask for GST?
