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Payroll error correction
We process weekly payroll through the timesheets. After processing the previous week's pay, I realized that his hourly rate needs to be changed. For example, during the pay week from September 9 to September 15, I applied a pay rate of $35, and he worked 20 base hours and 2 hours of overtime. However, his rate should be $37 per hour. I need to pay the difference in that rate. How do I make this adjustment? Thanks5Views0likes0CommentsUploaded invoices not picking up shipping details
Hi There, Just want to ask guidance as all of our invoices uploaded to MYOB doesn't show any of the delivery address. Most of the customers specially corporate are requiring those information. We have tried to upload a file with shipping details in the Addr 2 as it was advised that its where the shipping details should go but it still didn't captured. Any help please.BAS submission query.
When I submit my BAS I go on the web browser and select "Accounts" > "Prepare BAS / IAS" and continue to submit direct from there - all good! However, I realise I can also submit it from the "Reporting" > "BAS Reports" tab as well - however, it doesn't show that I have already submitted BAS from the accounts tab. If I go on the accounts TAB it shows that I have lodged it (Image attached) but if I click on the Reports tab - it doesn't show that this has already been sent (like they don't talk to each other) if that makes sense. My question is, which tab (Accounts or Reporting) should I choose when lodging BAS (I lodge direct from MYOB) it appears they are separate, as the Reporting TAB encourages me to lodge BAS when I have already done it in the Accounts tab. So I am a little confused. I have attached a screen shot of the "accounts" tab where I lodged from, showing the submissions and I have attached a screen shot of the "reports" tab where it doesn't show a lodgmentMatching a debit and credit in bank feeds
I paid a customer with closed bank account which Westpac declined. I then correct the customer bank account and paid them. I have ended up with a debit and credit for the amount in my bank feed (from the declined transaction) plus the proper transaction. How do I deal with this in my bank feed.7Views0likes1CommentCreditor transactions TAXRATE_NO = 0, what does this mean?
When reviewing taxrate numbers, there is no TAXRATE_NO 0. What does it mean when a creditor transaction has TAXRATE 0? Is a default taxrate applied according to certain criteria? Sorry I haven't been able to find the answer to this in the user manual.9Views0likes0CommentsEmailing Invoices
I am new to MYOB. I have managed to send a couple of invoices via MYOB to a customer and these have been successful. More recently the invoices have been sent but I am receiving a message to say "Delivery Fail" to my email address which is the CC on the invoice. I have double checked my email address and it is correct. Also, MYOB is recording the email status to the customer as "Sending" so i have no idea if the Customer has actually received the invoice. Not sure whether I am doing anything wrong or is it a bug in MYOB?Importing Item Purchases
Hi all I have exported an Items purchase report from one MYOB file and have tried to import this report into a new MYOB file but received the following errors: Error 25 Invalid amount Error 32 Item is not bought Not one record has been imported. It seems ridiculous that an exported MYOB file can not be imported into MYOB seamlessly. I would appreciate some advice on how to fix the errors. Thanks in advanceAuthenticator code always errors
I use AccountRight, and have for many years. I have received an email about adding a second form of 2FA. Every time I click the link to do that, I am asked for my authenticator code, but it never accepts it. I have used the authenticator many times before without issues. I tried to access the help bot, but that didn't work either. I found a place where I could send in a query to MYOB, and did so, except that it didn't give me a way to say what my problem is, and I haven't heard back. I cannot find any other way to get in touch with MYOB. Very frustrating, being unable to get help.11Views0likes1CommentFormal Quoting without Item Codes
Hi - we run a re-selling business and do hundreds of quotes per day. We want to start doing formal quotes on PDF documents, however the nature of the business is alot of quoting, and we unfortunately don't win every quote so don't want to create every item number we quote as an item in MYOB - plus it takes a long time to create items when you have to select G-L Codes etc - Our operations team do formal part creation when we win orders. is there a way to do an item quote, enter in the item number being quoted so it displays correctly, but it not create a whole item in the MYOB inventory list? From what i can see im thinking the only way to do this is have some kind of external CRM system - any help would be appreciated. thanks!