Get ready for enhanced security measures
Over the coming months we are rolling out enhanced security measures designed to provide additional protection and help prevent unauthorised access. Here’s what you need to know. What’s changing? From 30 September, login and two-factor authentication (2FA) will be required at least once every 24 hours for the following products: MYOB Business MYOB AccountRight (browser and desktop) MYOB Connected Ledger MYOB Practice Learn more here How to prepare Set up multiple 2FA methods to receive your verification codes, such as an authentication app or SMS. This will help you to avoid sign-in hassles that can occur if you can't access your codes via your usual 2FA method. Don’t forget, individuals must have their own login, and 2FA, to access our software. This means, no sharing of login details between team members. This includes you, your team members and your clients. Set up now Cheers, MYOB!MikeG150 minutes agoMYOB Moderator61Views4likes1CommentWe’re saying goodbye to our Old Essentials Invoice App
What's changing The Old Essentials Invoice App is being sunsetted and will be officially decommissioned on 19th September 2024. There are a small number of customers who we believe are still using the old app. We will be guiding them to switch to the new iOS or Android versions (launched back in 2020). Until now, customers were able to continue using the old app if they’d kept in on their devices, however it hasn’t been available on app stores for some time. An upgrade message has been present upon login during this time. Why are we doing this? Microsoft/Azure is decommissioning the STS (security token service) that the old app uses for customer login. This last remaining cohort will join the +13k app users using the new version. Key dates Decommissioned on 19th September 2024. Audience All MYOB customers still using the Old Essentials Invoice App in Australia and New Zealand. For more information checkout the MYOB Invoice App webpageMikeG115 days agoMYOB Moderator9Views0likes0CommentsMYOB Community Forum - August in review
Hello community! August was a great month for our community forum. Overall, there was an 11% reduction in the number of page views on the forum (compared to July) but we always expect July to be the busiest month with end of financial year in Australia so we are still showing a good upward trend in use of the forum. There were also more members willing to jump in and ask questions which is fantastic, we saw a 36% increase in forum discussions with 871 new posts. Our resident superstars continue to be the top contributors when it comes to replies made, visits to the forum and posts viewed. But we have a couple of new names showing up for likes given. Thank you to everyone for your contributions to this great community. Mike_James gavin12345 jlpatch cramptons W_Sailor JenDPT And of course - a big thank you to our moderators Princess_R Doreen_P Earl_HD, Genreve_S, Isaiah_C. If you have any feedback, thoughts, comments, suggestions. Please do not hesitate to reach out to myself or AmandaCL30Views1like0CommentsMYOB wins Canstar Blue Small Business Accounting Software Most Satisfied Customers 2024 award
We’re delighted to share that for the second year running, MYOB has taken outCanstar Blue’s Most Satisfied Customers — Small Business Accounting Softwareaward. Beating out our top competitors once again, our accounting software for small business scored five stars for overall satisfaction and again rated five stars in each satisfaction category — value for money, reporting, ease of use, design, functionality, ease of integration and client service. We’re so proud to be delivering for our customers across each of these areas. Our customers drive our world, so it’s so satisfying to hear we’re making a real difference to them. Winning this award for the second straight year reinforces how we’re delivering a cloud-based business management platform that not only supports our customers and the running and ongoing growth of their businesses but gives them peace of mind they’re always in good hands.MikeG117 days agoMYOB Moderator12Views0likes0CommentsFinal Pay – Pay Long Service Leave
Today I’m happy to announce that we have released a major update to our Final Pay workflow. In addition to guiding you through paying out unused Annual Leave, you can use Final Pay to pay unused Long Service Leave. With these two leave types included in a guided workflow, you will now be able to calculate the final pay for most employees leaving a business voluntarily. This update is part of our ongoing commitment to simplify and streamline the payroll process for our customers. We hope that you will find the new Final Pay workflow easy to use and helpful for complying with the relevant legislation. You can access this feature by selecting the Final Pay pay period in your payroll product.121Views1like0CommentsMYOB Community Forum - July in review
July was a successful month for the MYOB Community Forum as we continue to work towards making the forum an incredible resource to our staff, visitors, members and customers. July is always a busy month with the end of financial year in Australia so naturally we saw some increase in things like visits to the forum and posts made. A quick shout out to a couple of MYOB Staff who jumped in to help answer questions. The return of SupportNoteGuy and Ron_T was great to see. Together these two made 87 replies/answers to questions in the community. Thank you! Some highlights are shown below An equally huge thank you to these contributors, users and supporters of the MYOB Community Forum gavin12345 Mike_James mikejenkin cml-72702968 LPGMTAccounts Sovauto Sam_LR If anyone has feedback about their experience in the MYOB Community Forum, please do not hesitate to send me or AmandaCL a private message so we can work to improve. Cheers, Mike!96Views4likes2CommentsCommunity Forum - June in review
June was a successful month for the Community Forum as we work towards making the forum an incredible resource to our staff, visitors, members and customers. Some highlights are shown below A massive thank you to these contributors, users and supporters of the MYOB Community Forum gavin12345 Mike_James jlpatch Sam_LR GraemeLM D-C Marc-H Earl_HD Jemar_C Shella_A Cheers, Mike!MikeG13 months agoMYOB Moderator118Views2likes1CommentRESOLVED: In-tray Intermittent Performance - 1/5/24
Update: Service has now been restored. Thank you for your patience while we worked on this. Hey everyone, MYOB is conducting maintenance activity to solve intermittent performance issues for customers uploading and linking documents in the In-Tray. This may result in a short service disruption of service while this is implemented. For any updates, please refer to our Status Hub. Thank you for your patience as we activate this solve. Cheers, Amanda.AmandaCL5 months agoMYOB Moderator167Views1like6CommentsPlanned maintenance for Online Invoice Payment services on the 25/04/2024
Please note that between 1pm and 5pm AEST we will be performing planned maintenance on our Online Invoice Payment services which will affect the ability to send invoices with surcharging enabled and customers will be unable to use the 'pay now' button during this time.MikeG15 months agoMYOB Moderator82Views0likes0CommentsResolved! Customers unable to access - MYOB Business and AccountRight Browser - 01/03/24
We have identified an issue impacting customers’ ability to access MYOB Business and AccountRight Browser products. Our teams are urgently investigating this issue and are working hard to resolve it as soon as possible. To receive updates, visit: https://status.myob.com/MikeG17 months agoMYOB Moderator3.4KViews2likes41Comments- selvaganapathy11 months agoFormer Staff2.1KViews2likes1Comment
- selvaganapathy12 months agoFormer Staff1.2KViews0likes5Comments
Reece supplier feed maintenance
Reece supplier feeds will be down from 7 April to 10 April for maintenance. During this time, you won't be able to sign up or receive supplier feeds from Reece. Any feeds sent during this time will be received after maintenance is finished.selvaganapathy2 years agoFormer Staff488Views1like0CommentsChanges to Support for AU Payroll only customers
Come see the support options for Australia Payroll only customersSteven_M2 years agoFormer Staff737Views0likes0Comments- Steven_M2 years agoFormer Staff1.2KViews5likes0Comments
- Steven_M3 years agoFormer Staff2.4KViews4likes0Comments
New User? First post guide
Guide to navigating the Forum and getting the most out of the Forum on your first visit.Steven_M3 years agoFormer Staff1.3KViews2likes0CommentsIntroducing MYOB Business
MYOB has embarked on a significant transformation in recent years, investing heavily in a new cloud-based platform, offering business management tools for Australian and New Zealand businesses. As a result, we are pleased to announce our latest offering: MYOB Business.Steven_M3 years agoFormer Staff1.2KViews1like0Comments- Suja_P6 years agoFormer Staff8.8KViews10likes3Comments
- Suja_P6 years agoFormer Staff2.9KViews1like5Comments
- Suja_P6 years agoFormer Staff1.8KViews3likes1Comment
2018 Forum Superhero competition winners!
The winner of the 2018 Forum Superhero competition winner is....Suja_P7 years agoFormer Staff2.5KViews0likes2CommentsLooking for our 2018 Forum Superhero!
Time to use the Superpowers of your knowledge and expertise to win $$$!Suja_P7 years agoFormer Staff1.7KViews0likes1Comment- Suja_P7 years agoFormer Staff1.4KViews0likes1Comment
- Suja_P7 years agoFormer Staff13KViews2likes6Comments
2017 Forum Superhero competition winners!
And the winner of the 2017 Forum Superhero competition is....Suja_P7 years agoFormer Staff6.3KViews7likes8CommentsForum Weekly Update
It was wonderful meeting some of our partners at the Melbourne Partner Connectconference...Suja_P8 years agoFormer Staff2.2KViews0likes0Comments- Suja_P8 years agoFormer Staff2.2KViews2likes0Comments
Be an MYOB Forum Superhero and win $$$!
Time to use your MYOB expert superpowers and win $$$ doing it!Suja_P8 years agoFormer Staff9.3KViews8likes4Comments100,000 registered members!!
Hi all, 100,000 Registered Members!!! What a fantastic way to kick start 2017!!! Hope you all had a wonderful break and a great start to the new year! I’ve been away from the forum and Australia for the past five weeks. Had to have an extended break due to some unforeseen circumstances. Exciting to come back to this mega milestone!! It is fantastic to see that the community has been busy helping each other during this time. Especially wonderful to see the support that we’ve received from our amazing partners. Thank you to our top contributors of 2016 - ronatbas, TonyLane, Mike_James, DuncanS and gavin12345. A special thank you toronatbas, DuncanS, Julie_A_C, Mike_James and jenniek for being the top contributors in supporting the community during the holiday season. I'd also like to take this opportunity to congratulate Renae Petersen (CloudMindAcc) on earning the Ultimate Partner rank on the forum. A massive thank you from the Social Support team at MYOB for taking the time to share your knowledge and expertise. We love your work, Renae! We have a lot of exciting new product releases and updates planned for you in 2017. I look forward to sharing these with you via this forum. As always please do let me know if you need any help with getting the most out of the community or have any suggestions on how we can further improve the forum. #SimplifySuccess #LoveYourWork Suja Pillai Social Support and Community Manager MYOB Australia Pty LtdSuja_P8 years agoFormer Staff6.9KViews7likes1CommentForum update
18 ideas from our forum members and more in the latest release of AccountRight 2016.3...Suja_P8 years agoFormer Staff4.3KViews1like0CommentsForum Superhero competition winners!!
And the winner of the first ever Forum Superhero competion is...Suja_P9 years agoFormer Staff14KViews6likes7CommentsBe a Forum Superhero for $250!
Your MYOB knowledge and expertise is your superpower. Now it can help you win $250!Suja_P9 years agoFormer Staff13KViews4likes4CommentsForum update
We are super excited that we recently celebrated 80,000 registered members of the Community Forum...Suja_P10 years agoFormer Staff2.2KViews1like0Comments