Forum Discussion

Weedle's avatar
4 months ago

Bank Deposits showing as Withdrawals in Bank

I am preparing bank deposits to show a complete $ number after commision has been removed from a sale.  The figure in the Bank account after transfer is correct HOWEVER it is showing up as a Withdrawal not as a Deposit in the Bank.

 

Please assist as I use the American AccountEdge, doing the exact same process and never have this problem for that client.

 

I am unable to reconcile the account as the columns are not correct

  • Hi Weedle,

    We're glad to hear that your issue is now resolved. Feel free to start a new post if you have further queries, and one of us will be happy to assist you.

    Regards,
    Earl

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Weedle

     

    I understand the bank deposit should show as a deposit instead of a withdrawal on the reconciliation screen. If the linked accounts for your file are all correct, I recommend recapping your transaction to understand what ledger accounts it affects and how the deposit was setup to affect the reconciliation. Doing this will provide a clearer understanding of why it's showing as a negative amount. 

     

    In the meantime, feel free to create a new thread if you need any other help.

     

    Thanks,
    Genreve

  • Thank you, today it was actually working as it is supposed to do.  There must have been a glitch the other day,

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator

      Hi Weedle,

      We're glad to hear that your issue is now resolved. Feel free to start a new post if you have further queries, and one of us will be happy to assist you.

      Regards,
      Earl