Forum Discussion

MyriadJames's avatar
3 years ago

Initialisation error when running MYOB AccountRight Classic on Windows Server 2019

There's an old post from 2019 that explains the issue, but essentially when installing MYOB AccountRight Premier Classic on Server 2019, you'd get an "Initialisation error" when opening any MYOB files. The same configuration on Windows Server 2016 seemed to work, however.

 

Here's how you fix that:

 

  • Open the System Properties control panel applet (fastest method is right click Start > Run > type 'sysdm.cpl')
  • Go to the Advanced tab and click on Settings... under Performance.
  • Go to the Data Execution Prevention tab, click Add... and navigate to "Myobp.exe" wherever you installed AccountRight (my install is AccountRight Premier v19, so your executable file may have a different name).
  • Click OK, and watch in amazement as AccountRight can now open MYO files with ease.
  • Wow - thank you for sharing.

    I spent 2.5 hours with MYOB help yesterday only to have the issue unresolved and then when I was finally transfered to a technical specialist I was disconnected and was unable to be reconnected as they were too busy. That's the service I pay my monthly support subscription for!

    I have AccountRight Plus and your solution worked straight away. Amazing!!

     

  • MikeLang's avatar
    MikeLang
    Experienced User

    Thanks so much for this. I just spun up a cloud server 2022 and was getting this issue and not looking forward to waiting for MYOB tech support.

     

    Sorted in seconds - thanks again!

     

  • Hi MyriadJames 

     

    Welcome to the Community Forum! Thank you for your suggestion. Please don't hesitate to come back to the forum to give further tips, offer help and ask for assistance. We appreciate other user's input!