Hi ALMA1,
The link provided above is a link to the My account billing window, if you login with your MYOB Email address and password the list of your invoices will be listed and available to download.
Can you please try this private message link.
Can you please help. I also have missing invoices, contacting support / phoning is impossible to get through.
My bank has been charged so I know that is not the issue, and when I log in to my MYOB account, it also shows that an invoice hasn't been issued since December 2021.
How do we get this resolved please, I can't reconcile my January or February end of month with out it.
I have the same problem. No invoices showing after June 2021!!
The monthly subscription is being direct debited from our bank account, but no invoice is being emailed to us and nothing to download in my.myob.
Hi SueB1962,
Please go to myaccount.myob.com and sign in with your MYOB email address and password, your invoices should be listed in this window.
You mentioned you're not receiving invoices via email, can you please send me a private message with the below information so I can look into this:
Hi,
I've had the same issue, I can get the invoices through the link you mentioned.
How can I get them through my email the same as before. I am not receiving invoices via email since the last couple of months.
Shirin
