Hi ALMA1,
The link provided above is a link to the My account billing window, if you login with your MYOB Email address and password the list of your invoices will be listed and available to download.
Can you please try this private message link.
I have the same problem. No invoices showing after June 2021!!
The monthly subscription is being direct debited from our bank account, but no invoice is being emailed to us and nothing to download in my.myob.
Hi SueB1962,
Please go to myaccount.myob.com and sign in with your MYOB email address and password, your invoices should be listed in this window.
You mentioned you're not receiving invoices via email, can you please send me a private message with the below information so I can look into this:
Hi,
I've had the same issue, I can get the invoices through the link you mentioned.
How can I get them through my email the same as before. I am not receiving invoices via email since the last couple of months.
Shirin
Hi Shirin_M,
Thanks for your post and welcome to the Community Forum ! I'd just like to let you know that I've updated your username to Shirin_M based on your Community Forum details as your username was your product serial number. We do not suggest having your username as your serial number for security and privacy reasons.
So I can take a look into your query, can you please send me a private message with the email address the invoices should be sending to.
I also have this issue. I don't receive the MYOB invoices by email, and in my.myob the last invoice is from 2021. Even the amount on the direct debit details screen doesn't match what is being debited from my bank account. Can you please help?
