Hi Tuai1
Your v17 is a perpetual licence so you shouldn't have to pay anything as long as you can work out your serial number and get a code for your file from MYOB. MYOB no longer sells perpetual programmes and you would have to pay at least 12 months subscription. The latest versions are slow, expensive and have a lot of on-going bugs so v17 is likely to be a better option for you.You said you have the software so I assume that means you can install the programme but you would have to start from scratch with the data file? If this is the case, then make sure you do regular removable backups from hereon and keep away from your office/home for just this scenario or similar. If I have misunderstood your situation, then post more questions so that others can help if I can't.
Cheers
Liz
Hi Tuai1
As Liz_A mentioned, you should be able to work on your old software without having to pay anything if you can find your product serial number.
If you need assistance with finding your serial number or have a serial number and need the verification code, please let us know and we'll be happy to assist.
Is there anywhere I can get a new copy of MYOB Accounting Version 17 and get a new Serial Number and Verification Code?
What I have a copy given by someone with with a serial number that is working but it's serial number i not the original one I lost . I lost mine in the fire.
Thank you.
Hi Tuai1
You can download the software from here:
https://www.myob.com/au/support/downloads
Scroll down to Other Products to find your version. If you do have a backup anywhere of your file, then you can restore and find the serial number in the file. If you don't have it anywhere, then ask MYOB on here for a Private Message link that you can provide as much detail for your business/licence and they should be able to find your original serial number so that you can start again. MYOB will have it, as v17 requires regular file confirmations - it's just a matter of tracking it down with MYOB's help. If you have been using someone else's file with their serial number, you won't be able to change the serial number to your number without using a third party provider that I am not allowed to identify one here but you can contact me at majubawest@hotmail.com if you need more info.
Cheers
Liz
How do I go about getting the data verification code? The 12 months scription you mentioned in the beginning.
Thank you.
Tuai
