Forum Discussion

SCGC's avatar
SCGC
3 months ago

Connecting Bank Feeds

Does anyone know why when I try to connect additional Bank Feeds to our AccountRight account that my access is denied? I have full access as the Business Owner and Administrator. 
SCGC's avatar
SCGC
3 months ago

Thanks Ed, as soon as I work out how to DM you, I will do so! :)

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi SCGC,

    You can also create a support ticket at myaccount.myob.com, as this may require individual assistance on the backend. Additionally, you might want to try our virtual assistant, MOCA, which is designed to dive deeper into issues like this. Give it a go! You can engage with MOCA through myob.com/support for any queries or assistance. And if MOCA isn’t able to fully resolve your issue, our live chat team is ready to step in and help from where MOCA left off.

    Regards,
    Earl

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