Keep getting logged completely out
I switch between a lot of different files during the day and since Wednesday, I keep getting logged completely out of MYOB whenever I change files. This is happening on both Account Right (loggin...
Forum Discussion
Hi RhondaMP,
I can see that you are being logged out in both Accountright and Dashboard. May I know if you have tried a different browser for accessing the dashboard? You may also use a private window and clear the cache. You may also clear the cache in Accountright.
Regarding multi factor authentication, please try logging in in a private window, and it should ask you to enter the code from the MFA. If you are still encountering the same error, feel free to write a post and If you need immediate assistance, ask MOCA, our virtual assistant. Click the chat bubble at the bottom of any help page and ask a question. If MOCA can't help, you'll be guided to our other support options, including live chat.
Cheers,
Jem
Still having the same issue. It is very frustrating.
I actually just got logged out of MYOB while I wasn't looking at had to sign in all over again.
I've tried several browsers and several computers and still having the same issue.
Last night when I tried to log in on the dashboard, I got a weird error message saying that my credentials were wrong (which they weren't because google picked them up from my saved passwords).
When I closed the screen with the error message, I had actually been logged into the dashboard.
