Forum Discussion
Not recently, but make sure they check their spam folder.
I've also had Bigpond and yahoo block myob emails so they don't even show up in the spam folder.
- Deanne0014 years agoExperienced Cover User
Thanks Jacksen,
Already checked Junk and it's their own domain email.
- 4 years ago
Jacksen wrote:Not recently, but make sure they check their spam folder.
I've also had Bigpond and yahoo block myob emails so they don't even show up in the spam folder.
Hiii
I faced similar kind of issue last time, I am still searching for some proper solution Already checked Junk and it's their own domain email.
- Melisa_D4 years agoFormer Staff
Hi Lindgren,
Thanks for your post. If your client is using their own domain email I would recommend they check with the domain host and add no-reply@myob.com to their address book or trusted sender list. Additionally, our help article Getting help with two-factor authentication has information on how they can switch from email 2FA to an authenticator app if they're still having troubles.
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