Forum Discussion

HelenSom's avatar
HelenSom
Experienced Cover User
4 months ago

2024 Individual Tax Return - Aust Govt Pension

Hi all   I have an individual client who has on her ATO Prefill Report a Carers Payment that should prefill to item 6 and the ATO has a certainty indicator of "Y".   The first issue - the amount ...
AU Tax
  • HelenSom's avatar
    HelenSom
    4 months ago

    Got a solution from MYOB support - you need to press enter on the greyed out reason field so that you can enter the reason.  Once I did this (completing zero for the income amount as it's exempt) I was able to lodge the return.

HelenSom's avatar
HelenSom
Experienced Cover User
4 months ago

I should also add that the validation errors that we get when we try to lodge are CMN.ATO.IITR.EM0073, CMN.ATO.IITR.EM0004 and CMN.ATO.IITR.EM0003.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.