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Meg2's avatar
Meg2
Trusted User
9 months ago

Accountants office unable to Launch the AO Ledger

Hi Everyone.   For the last two days we have been unable to "Launch the AO Ledger" for any of our clients.   Is anyone else having this problem?  
Meg2's avatar
Meg2
Trusted User
9 months ago

Does anyone have an MYOB account manager? Ours left so I cant even find out what is going on. Please MYOB respond. We all have deadlines for BAS's.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    9 months ago

    Hi Raychel, 

     

    Thanks for the response. 

     

    I can understand why we could assume the issue is connected. As of now though, the two were not confirmed to be connected to the issue. Specifically, the latency is connected to the Cashbook application. Regardless, the issue with Cashbook seems to be resolved now. 

     

    Let us know if you require any other assistance.

     

    Thanks,
    Genreve

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