Hi HelenSom,
For this error please add a value of 0 at item 41 closing stock on your trust return and re-lodge. It seems from this year ATO is expecting a value at item 41 if any of the items 41 to 44 has a value.
Regards
Daljit
Hi HelenSom,
Thank you for the post. The error you're encountering indicates that there is an invalid character somewhere in your payroll information. Please check for any invalid characters in your employee cards and payroll category names.
For detailed information and instructions on how to fix this, please refer to this link: Fix rejected reports in Single Touch Payroll (myob.com).
Regards,
Sai
Unfortunately I'm not doing payroll. I'm not in a MYOB product (AccountRight or Business), I'm in AE 2024.0a Hotfix 1 Tax.
I'm trying to lodge a 2024 Trust Income Tax Return and this client does not pay wages at all therefore does not have Single Touch Payroll.
The tax return validates in MYOB AE, however on attempting to lodge it with the ATO it is rejected and I get the above (see initial query) on the Validation Report.
Any other suggestions??
Hi HelenSom,
Sorry to hear you're having trouble with the ATO lodgment. These validation errors are usually due to some missing or incomplete data in the worksheets you're trying to file with your tax return. The first error (CMN.ATO.GEN.XML01) is a bit like a puzzle - it's saying there might be a problem with the way the XML is put together or formatted. This usually means we need to tweak how the data is being processed or exported from MYOB AE. The second error (CMN.ATO.GEN.XML03), is pointing out data that doesn't meet the ATO's expectations. In this case, it's flagging a Decimal value that's not formatted right (it's an empty string instead of a valid Decimal value). Since you've already tried re-entering and encountered the same issue, the first thing I'd suggest is to check your XML configuration and make sure that MYOB AE is updated to the latest version.
If the error persists, you may need to visit help sites like myob.com/support or myaccount.myob.com to find MOCA, our virtual assistant. If MOCA can't help, you'll be automatically directed to our live chat team.
Feel free to get in touch if you need more help.
Cheers,
Princess
