Can't Print to PDF After Upgrading AO Classic
Hello, all.
I have a client who suddenly cannot print to PDF after updating AO Classic to 22.0.0. He gets the "Printer not activated, error cade -41" when trying to print.
Well, reinstall the PDF driver from the install files as detailed here, right? Did that, three times. Each time, it works for a few hours, then stops with the same problem, again. I even reinstalled AO, same thing.
He is running AO on a Windows 10 64-bit machine, but it's only him, in the entire company. Everyone else is working fine.
Help?
Hi ITWorx_NZ
I'll get you to try something a bit different.
Rename the folder PDFWriter within the folder C:\Program Files (x86)\Accountants Office.
Attached to the article link: http://help.myob.com/wiki/x/hAV3AQ is a zip file PDFWriter.zip. Extract the folder PDFWriter to the Accountants Office folder.
Remove the Amyuni printer driver version 600.
In the folder PDFWriter which has been copied across run the file install.exe. This will install printer driver version 450. By running this file there is no need to run register.bat.
You may need to rename the Amyuni Document converter to MYOB AO PDF Generator.