Forum Discussion

STAPIrma's avatar
STAPIrma
4 years ago

Lodgement Error CMN.ATO.GEN.DUPLICATE ENTRY

We lodged a Company return initially with the incorrect TFN.  When we realised the error, we checked the ATOPortal and noticed it still wasn't lodged so we changed the return and attempted to relodge...
Jacksen's avatar
Jacksen
Valued User
4 years ago

If you updated the TFN through the 'Main' tab in AE, make sure it has updated to the ITR correctly.

Did the ATO confirm that no ITR had been received/lodged for the entity over the phone?

  • STAPIrma's avatar
    STAPIrma
    4 years ago

    TFN is correct in the Main TAB and also on the Return.  The ATO's intimated that it's a software issue and their solution is to send a PDF Copy through the portal.  To get it done this is what I'll do but there must be another solution :(

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