Forum Discussion
Jesh_D
5 years agoFormer Staff
Hi Cameron01
Thank you for your post.
Can you please check for me if the # of account holders field has a value of 1 or greater? If this value is zero, this could be the reason to why you would be receiving this error.
- Leighroy0045 years agoPartner
Our office has the same error as well as the Error CMN.ATO.GEN.XML03 on a number of returns. we have checked and the dividends have been entered correclty. We cannot pin point any issue. Is there further know issues regarding this section of the returns?
- Cameron015 years agoContributing User
Hi Leighroy,
We were able to fix the issue by deleting the dividend schedule completely and then re-entering. Appears as though this bug appeared after an update.