Forum Discussion

RPD's avatar
RPD
Trusted Partner
4 years ago

Pre-fill errors

Most of my pre-fills reports from the ATO are failing this morning.   We get the message "Download Error" Error code - Summary: Error saving downloaded prefill informaion Detail: Object referenc...
SB_Systems's avatar
SB_Systems
Valued User
4 years ago

Hi RPD,

 

We have had several reports of pre-fill errors from other sites. After speaking with MYOB it appears to be an issue in Tax 2021 which is currently being investigated.

 

In other sites we have seen this error occur, as well as "stream error" but the data did still pre-fill. Can you please check and see if it does in fact pre-fill.

 

Cheers!

 

  • MKemp's avatar
    MKemp
    Experienced Partner
    4 years ago

    No the data is not there. Hopefully this is fixed asap.  Thankyou.

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