3 years ago
Pre-Filling Error
Error Code: - Summary: Error pre-filling the tax return. Detail: Unknown error running the EPC to prefill return XXXXX for year 2021 into tax. how do we fix this error?
Hi HPCo,
Please try restarting the MYOB Tax SBR Sender Service or log in to the service as an Admin.
Check the below links or call support if the issue still persists.
KB0027875 - Pre-fill errors
http://help.myob.com/wiki/x/GgfHAg
KB0018397 - Restarting the MYOB Tax SBR Sender Server:
http://help.myob.com/wiki/x/uwN3AQ
Regards,
Syed
Customer Service Representative