Forum Discussion
I have a similar issue, I tried the instructions for resetting opening balances, but my accounts are still out of balance
- Isaiah_C21 days agoMYOB Moderator
Hi Melanie77,
To better assist you, could you please provide a screenshot of the unbalanced balance sheet after you've exported and imported the data? This will help us identify the specific discrepancies and guide you more effectively on how to resolve them.
Regards,
Sai
- 20 days ago
Sorry if I confused the issue, I don't export/import data, I post all my transactions in Account Account Right.
I have attached a PDF of Y/E 2023 and 2024 Balance Sheets
Thanks
Melanie
- Isaiah_C17 days agoMYOB Moderator
Hi Melanie77,
Thank you for the information. To have desired year set as the current or next financial year in your file, you'll need to roll over the financial year. However, before doing so, I recommend checking with your accountant to ensure that the file is ready to be rolled over into a new financial year.
If you still need assistance, please reach out to our live chat agent through our virtual assistant MOCA or submit a support request via MyAccount.
Regards,
Sai