I have run a payroll register summary report for the year ended 2024 and a payroll activity detail report and both figures agree
When I go into payroll reporting and try to finalise 2024 the figures dont agree to the reports above
What else can i do - sat on the phone forever today and no luck getting through
Thanks
Hi anita1976,
I totally get how annoying it can be to be stuck on the phone forever, especially when you're trying to wrap up your EOFY finalisation. No worries, I'm here to help!
You've already done some key steps by running the payroll register and payroll activity reports and making sure their figures match. Next, you'll need to send an update event to your STP reporting screen and wait for it to be accepted by the ATO. This should update the figures on your EOFY.
If sending update event doesn't work, don't hesitate to reach out.
Cheers,
Princess
