Forum Discussion
I am having the same issue. This is not helpful and the BAS is due. If I click 'no thanks' to accepting the 3rd party it takes me to a page that is not found and am then thrown out of MYOB. Where do we go from here please?
- VeejaysExperienced Cover User
I'm also getting this message and there is no way I am authorising any 3rd party to access my MYOB account, especially with the permissions it is seeking for Auskey. We already lost all our employee tax data in a breach about 5 years ago because MYOB were hacked. This is not acceptable MYOB and neither is your lack of response to this thread. You need to respond and you need to fix this otherwise we have no option but to go back to lodging directly with ATO.. giving us one less reason to use your product. This should be a one way portal, MYOB sends information to ATO and no backwards access and it shouldn't be going through a 3rd party, where you have no capacity to monitor or protect the data.
I am having the same issue as soho-99 and michalisholding and can't get past this third party offer and into MYOB.
Is the patch that MYOB has released something that will be applied automatically?
- tombaileyExperienced User
We have had the same notice/permission request pop up. We clicked yes/allow and are able to lodge our BAS now but are left wondering what the implications are?
Is MYOB Tax Dashboard the third party? and not actually a part of MYOB?
I don't think there is necessarily a problem here but the wording on the notice has clearly confused a lot of users so some clarity or extra explanation would be very welcome.
- soho-99Experienced User
oh so you just accepted the 3rd party access? that is my concern is what are we allowing by saying "yes" we have tried to call MYOB and they simply dont return phone calls - pretty poor for such a big software application
Also having the same issue, cannot progress pass this, and we are unable to lodge the BAS which is due very shortly. 'MYOB Tax Dashboard is requesting permission to access your MYOB Account. '
- Alby97Contributing User
Also having the same issue, this has only occurred since installing the latest update.
- AccountsPTSExperienced User
Having the same issue and like soho-99 there's no explorer, developers etc and of course will never get through to MYOB in time to lodge the BAS.
- AccountsPTSExperienced User
Not resolved - not able to do the BAS
- tombaileyExperienced User
Yes we have allowed 3rd party access to... MYOB Tax Dashboard I believe? which I thought we have been using for some time already.
I understand your hesitancy.
Again, clearer communication about this issue would be very much appreciated.
- soho-99Experienced User
it came up with Auskey.read for us saying we have to allow auskey access but auskey was decommissioned years ago and replaced thats why we are waiting for confirmation from MYOB
we did however sign up for the "flare" employee benefits over the weekend i am wondering if that has something to do with it? as this was a MYOB initiative to begin with
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