hi we have just tried to lodge our PaYG and got this message "MYOB Tax Dashboard is requesting permission to access your MYOB Account" Auskey.read i believe auskey was deactivated years ago why would MYOB be wanting auskey to have access?
I'm also getting this message and there is no way I am authorising any 3rd party to access my MYOB account, especially with the permissions it is seeking for Auskey. We already lost all our employee tax data in a breach about 5 years ago because MYOB were hacked. This is not acceptable MYOB and neither is your lack of response to this thread. You need to respond and you need to fix this otherwise we have no option but to go back to lodging directly with ATO.. giving us one less reason to use your product. This should be a one way portal, MYOB sends information to ATO and no backwards access and it shouldn't be going through a 3rd party, where you have no capacity to monitor or protect the data.
Hey everyone!
Due to an update that was made to keep our software secure, some connecting applications would not load - this includes the online BAS lodgement page which caused the following message to display: "MYOB Tax Dashboard is requesting permission to access your MYOB Account". By clicking "allow access" you are allowing the ATO link to MYOB to re-establish. Accepting the prompt will allow users to access the online BAS lodgement screen.
So what you're saying is that this third party app has always had the access, that we wouldn't have given them, had we been aware of it. Did your legal team suggest that you have us all accept the access to keep you out of trouble if the data is hacked? So that you can just say "But you accepted the access".. no responsibility being taken by MYOB? MYOB lost all of our staff tax records to a hacker in the past... if you think I trust a third party to have access to our accounts, when you couldn't keep it safe, you are delusional.
Thanks AmandaCL just a shame this wasn't communicated prior to the issue or on the day the BAS was due to reduce the angst of wondering what security was being compromised by accepting - BAS day is stressful enough without worrying about security issues.
Soho-99 I didn't sign up for 'flare' so it can't be that. I'm pretty sure it was the update and Amanda's response was and is useless and hasn't helped any of us...I think she might have gone underground 😅
hahahah we are in the too hard basket
Same - I don't know what 'Flare' is. AmandaCL you are our only hope, as there's only about 24 hours to go before the BAS is due, that time frame is far too short for MYOB Help to respond.
Yes we have allowed 3rd party access to... MYOB Tax Dashboard I believe? which I thought we have been using for some time already.
I understand your hesitancy.
Again, clearer communication about this issue would be very much appreciated.
it came up with Auskey.read for us saying we have to allow auskey access but auskey was decommissioned years ago and replaced thats why we are waiting for confirmation from MYOB
we did however sign up for the "flare" employee benefits over the weekend i am wondering if that has something to do with it? as this was a MYOB initiative to begin with
We have had the same notice/permission request pop up. We clicked yes/allow and are able to lodge our BAS now but are left wondering what the implications are?
Is MYOB Tax Dashboard the third party? and not actually a part of MYOB?
I don't think there is necessarily a problem here but the wording on the notice has clearly confused a lot of users so some clarity or extra explanation would be very welcome.
oh so you just accepted the 3rd party access? that is my concern is what are we allowing by saying "yes" we have tried to call MYOB and they simply dont return phone calls - pretty poor for such a big software application
Not resolved - not able to do the BAS
Having the same issue and like soho-99 there's no explorer, developers etc and of course will never get through to MYOB in time to lodge the BAS.
Also having the same issue, this has only occurred since installing the latest update.
Also having the same issue, cannot progress pass this, and we are unable to lodge the BAS which is due very shortly. 'MYOB Tax Dashboard is requesting permission to access your MYOB Account. '
