Forum Discussion

NicoleCollins's avatar
NicoleCollins
Contributing User
5 years ago

Approved Portal Documents Appearing in DM Mailing Centre as Awaiting Dispatch

When we publish a task to the portal for approval by a client, the document requiring approval is marked as "Send via Post".   When published to the portal, the document is marked as sent in the Aw...
  • Jacksen's avatar
    Jacksen
    4 years ago

    It looks like 'Send via Post' wasn't considered when they made the option to send tasks via the MYOB portal.  We don't tick the option when saving in documents for the portal so we haven't come accross this issue.

    MYOB would probably need to fix this so the flag isn't reset with the new version when it comes back in as approved.

NicoleCollins's avatar
NicoleCollins
Contributing User
4 years ago

Anyone got any ideas on this please?

  • Jacksen's avatar
    Jacksen
    Valued User
    4 years ago

    It looks like 'Send via Post' wasn't considered when they made the option to send tasks via the MYOB portal.  We don't tick the option when saving in documents for the portal so we haven't come accross this issue.

    MYOB would probably need to fix this so the flag isn't reset with the new version when it comes back in as approved.

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