Forum Discussion

MatthewLittleAc's avatar
MatthewLittleAc
Contributing Partner
3 years ago

Cannot view partner.myob "you are forbidden to access this resource"

I'm trying to set up some new users to our practice, I've added them to a couple of clients. They can view the client files through https://app.myob.com/#/businesses but if they try to view through 

https://partner.myob.com  theg get an error saying "sorry but it looks like you are forbidden to access this resource"

 

We've tried all the basics, logging out and back in, opening in incognitio mode etc. 

    • MatthewLittleAc's avatar
      MatthewLittleAc
      Contributing Partner

      I'm still waiting for a response to this. 

       

      I chased it up via message on 4/8/22 and haven't heard anything since.

      • Komal_S's avatar
        Komal_S
        MYOB Staff

        Hi MatthewLittleAc 

        Apologies for the delay in getting back to you, I've replied to your private message with further instructions. Please let me know if you have any  questions.