Forum Discussion

Charity1's avatar
6 months ago

Is STP having issues?

I've completed & reported 2 x payrolls this morning for 2 x different clients and neither of them are showing as being reported on the STP screen.

I've also logged into my BAS Agent Portal to check on the ATO side and there aren't there.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi Charity1

     

    It sounds like there might be a couple of reasons why your pay runs aren't showing up on the STP report page yet. One possibility could be that these pay runs were recorded before you signed up for STP reporting. Another reason might be if the pay runs were recorded offline. You can check this Community Forum post for more information on how to correct the situation. If you need further assistance or have more questions, feel free to reach out.

     

    Best regards,

    Doreen