STP Glitch - Base Salary Not Included
Hi, We transitioned from STP 1 to 2 in Jan 23. One of our employees left in 2022 (STP 1), and returned as a casual in May 23 (STP 2). We re-activated his card in MYOB. In the STP EOFY finalisation report for him, everything else is correct, but his Base Salary from 2022 isn't included. The Payroll Activity report is correct, but the Payroll Register is incorrect (similar to the STP EOFY report his Base Salary from 2022 isn't included). To demonstrate with dummy values: 2022 2023 TOTAL STP Report Base Salary $10,000.00 $10,000.00 Gross Payments $1,250.00. WRONG - Should show $11,250 Base Hourly $1,000.00 $1,000.00 Casual Loading $250.00 $250.00 Personal Leave $150.00 $150.00 Paid Leave (Other) $150.00 Unused Holiday Leave $200.00 $200.00 Unused Leave on Termination $200.00 PAYG $1,500.00 $0.00 $1,500.00 PAYG $1,500.00 Super $1,086.75 $131.25 $1,086.75 Super $1,086.75 Troubleshooting we've tried: - Shouldn't be a problem with the payroll category 'Base Salary' as we use that for all salaried employees - Have tried processing $0 pays on 30/06/23 but that didn't work - Have tried processing a fake $1 pay in Base Salary on 30/06/23 and then reversing it just in case but didn't work either - We're moved to the latest version of MYOB, 2023.05 in mid-June so that shouldn't be it either - All pay changes are always made through processing a pay/reversing a pay Any ideas/suggestions? Thanks!Solved278Views0likes1CommentEOFY finalisation-gross YTD
Hi I was following the steps for EOFY finalisation and I encountered the issue at the very last step before finalisation. YTD verification and the payroll summary match, but the gross payment YTD figures on EOFY finalisation page aren't correct. I have identified the employees whose YTD gross amounts aren't showing the correct figures, and it was because the bonus and overtime amount wasn't included in the gross figure. how can I adjust the amounts to include their overtime and bonus? thanks188Views0likes1CommentETP taxable component is missing from the EOFY finalisation
I followed the steps being posted on this link (https://help.myob.com/wiki/display/ar/Wrong+ETP+values+in+STP+reports#expand-3RecordtheETPagain) however, one of the ETP employees' EOFY finalisation is still missing the ETP taxable component, it only shows the ETP tax withholding, please see below. Can someone please assist with this issue? Thanks.245Views0likes1Comment