MYOB Exo Business - Process D/Cs Before Generating Proposed Payment Run Report
Hello, Our company utilises MYOB Exo Business. On the Creditors Payment Batch Processing section, after finalising and reconciling the payments to generate the aba file, part of the process is to generate 2 reports under the REPORT tab: 1. View All Outstanding Payments (Released) and; 2. Proposed Payment Run. I had made the mistake of clicking PROCESS D/CS without generating the Proposed Payment Run report. How canI undo the PROCESS D/CS step so that I can generate the Proposed Payment Run report?46Views0likes0CommentsMyob Exo - Duplicate Creditor Batch - Major BUG
A duplicate creditor payment batch was accidently processed by one of our staff and instead of the creditor invoices now showing as overpaid, EXO has just applied the duplicate payment to the invoice/s (increasing the invoice amount). How do we reverse the direct credit batch? We only have an option to reverse a cheque payment (who does cheques anymore, seriously???) but not a direct credit payment. (The ABA file wasn't uploaded to the bank so the creditors have not actually been double paid). We tried to manually reverse one of the payments but because EXO increased the invoice total, the invoice now shows as outstanding. For example: a $50 invoice had 2 x $50 payments allocated, but when both payments were reversed the invoice total shows as $100??. The correct payment was applied to the invoice, but it still shows as overdue by $50 . The Aged balance shows correctly as $0 but when I run an outstanding invoice report the invoice is showing up as unallocated. How on earth is one meant to fix this ?? This has to be one of the worst accounting programs out there!!48Views0likes0CommentsAged Balances Not Correct on Debtor Cards - MYOB EXO
Hi there We had 2 debtor cards in Myob Exo that were incorrectly linked as a branch / head office relationship. A new order was entered and a deposit payment was entered. It was then noted that the cards shouldn't have been linked, so the cards were de-linked and the order was processed on the correct card and payment allocated. However, the system still seems to think the payment is on the other (incorrect) card and now shows that card as in credit balance (when it's actually overdue), and the other card is showing as overdue when it is actually in credit. This is a major bug, one of which we thought would be fixed in our recent upgrade - but it wasn't. How do I fix this as there is nothing showing in the transaction history - it is only showing under the Aged Balances?? Very frustrating! I would never recommend EXO to anyone - so many bugs and the new look since the upgrade is horrible as well (one that is going to be an OH&S issue with eye strain due to it all being white!!).1.1KViews0likes1CommentMYOB EXO - Increasing Reference field associated with Stock Item Serial Numbers
We need to increase the length of the "Reference" field associated with Stock Serial Numbers. An increase of the field length directly on the backend database doesnt seem to increase its limit. The limit appears to be on EXO's end. Is there anywhere else this limit can be adjusted?Solved809Views0likes3CommentsDelete extra field in MYOB Exo
Is there a way to delete an extra field from MYOB Exo table using the Exo Configurator or anything else? I mean not to remove it from the form only, but also from the table. The reason is that I created the field with a wrong type and now I want to recreate it with another one, using the same name.Solved1KViews0likes4Comments