General

4 Topics

Working remotely with MYOB AO / AE
This is a question we get asked occasionally - and even more so at the momemt due to Covid-19, and the latest annoucnements from many of the state governements. Accountants Office, and Accountants Enterprise are desktop Client/Server applications. There are components that reside on your server - such as the SQL server, various Service applications, such as Lodgement and Backup services - and then there are workstation componets that are installed on your workstation to interact with the server components. because of the nature of the application, the workstation softrware must be on the same network as the server components. There are a few ways you can do this working from home - such as : Remote Desktop Connections to a Remote Desktop Server or individual workstations in your practice Remote Connectivity applications such as TeamViewer VPN connections We've written a Knowledge Base article that provides some ansers and provides a little more detail. you can find theWorking remotely in AE/AO and our financial hardship policy has a stack of info. Please - if you have more questions regarding working from home in these trying times, please ask them here and we will do what we can to answer them - however note that MYOB (either on the forum or via telephone suport) does not provide support/design/setup for your IT infrastructure. Ask you questions here - and we and the MYOB Community will do what we can to provide assistance.
MattN
5 years ago Place MYOB AU Tax
4KViews
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Tax reports permissions
We have a custom tax report under reports- report list - tax 2023, also 2022 and 2021 I am a superuser and reports run ok for me, however I have a basic user that needs to run the reports - can you advise what settings I need to change under Maintenance Tasks permissions to give them access I am assuming I start with Product - Tax then selecting the group I have tried this and it says all reports are accessible. Thank you
sambennett
6 months ago Place MYOB AU Tax
53Views
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4Comments
Start your chat from MYOB Practice
Have questions? We're just a chat away! Our Live Chat feature is now available for Practice customers Open MYOB Practice, click the help icon (?) in the left menu bar and selectLive chatfrom the menu. Check out the article Practice live chat (myob.com) for more information
PriyaSelvaraj
2 months ago Place MYOB AU Tax
45Views
1like
0Comments
Upload excel template for posting
Im under Accounts payable team, therefore there will alot of invoices need to key in and post/record in MYOB. I believe there is a way to make this easy. There are recurring vendors so need to key in the vendors name, date, inv no and amount. So, I thought it would be easy to prepare an excel spread sheet and upload it in MYOB so that its uploaded and posted. But how?? There is a way in SAP, macro template and just upload it in SAP.. the entries are posted. So can this be done in MYOB? Kindly help me...thanks in advance
K_1234
6 months ago Place MYOB AU Tax
28Views
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1Comment