Sales: Discount column
I agree with the other users who have asked for a discount column (in both invoices and expenses). It was the one feature that almost convinced me not to switch from AccountEdge to LiveAccounts. Also, the fact that price fields are limited to 2 decimal points now means that when the total GST inclusive price shows up, it is often incorrect. For example, if an itemsells for$3.50 including GST, it is set up in the item list as having a price of $3.18 excluding GST, but then when entering an invoice, say somebody bought10 of this item, the total price including GST comes out at $34.98, not $35. A fix would be either to increase the number of decimal places or to allow a GST inclusive option in the item details. This is wasting a lot of time for me. "Discount column... PLEASE!"13KViews49likes21Comments
Sales: Drafting invoice to come back to later
I'd like the option to save an invoice as a draft so I know it's not complete. Preferably I'd like all the invoices to be drafts until I specifically finalise it. This way there is no confusion as to which invoices are complete, which have been sent to the customer, and which still need information added. "Saving a Invoice Draft"5KViews27likes4CommentsInvoices: Sub-Headings, Sub-Totals and Blank lines
Hi All, MYOB Essentials does not allow Sub-Headings, Sub-Totals and Blank lines in Invoices & Quotes - this is a massive oversight of basic functionality, and I would request it be added as soon as possible. Xero and QuickBooks Online have this feature. Honestly, even lines that can just be filled with a description would be great - at present a line cannot be added to an invoice without a quantity, account and a price, and blank lines are removed when the Invoice/Quote is saved. I would imagine these are fairly straight forward features to implement, and low hanging fruit to bring MYOB Essentials in line with it's direct competitors. Thanks in advance. "Sub-Headings, Sub-Totals and Blank lines in Invoices & Quotes"3.9KViews19likes8Comments
Sales: Email - Select from different email common templates
I would like to be able to select from a number of different pre-saved email templates when sending invoices. I often re-send overdue invoices to customers as a reminder - it would be nice if I could select an 'overdue invoice' template for the email when doing so, rather than needing to re-enter the message text every time I do this. The current behavior allows only one template, which I find rather restrictive. "Multiple email templates for invoices"3.1KViews15likes4Comments
Sales: Include watermarks (Paid/Overdue...) on invoice
When viewing invoices you have the Preview & print and Email to customer buttons, well my idea is to perhaps have a check box that would enable/disable a drop down menu containing a list of watermarks such as PAID, OVERDUE etc. When the check box is enabled then a watermark is selected, when you click on the Preview & print or Email to customer button, the selected watermark is added to the PDF. Additionally the watermarks can be predefined in the Templates section of the settings menu. Different colours, sizes, orientationsand text strings can be added, edited or deleted. This is also something that could be further applied to the proposed quotation and payment receipt ideas. "Invoice watermarks"3KViews6likes1CommentQuotes: Show Invoiced status
There's a nice feature to create an invoice from a quote, but it's really laborious (multiple screens, clicks, backwards and forwards etc) to work out which quotes have been invoiced and which are still requiring work (either work performed for the client, or an invoice to be sent). This is particularly hard when doing multiple jobs for the same customer as they all show up with the client's name and no description of the job. A simple solution - when creating an invoice from a quote, allow the user to change the status to "invoiced". That way the business owner can quickly look at the quote reports work out what quotes need work to get cash in the bank and not miss out / go broke. I imagine most people would have to spend ages working through it and go broke, or (as I have to do), manage this on an excel spreadsheet outside of MYOB and rekey all the info multiple times. Maybe this isn't the best fix in the long term, but it's a quick and easy fix that would help me enormously to start being able to manage sales flows. Not being able to do so makes me want to find another platform that's integrated with a CRM - there's many on the market, so MYOB needs to step up if they want to keep pace. "Quote status - "invoiced""2.1KViews5likes2Comments
Contacts: Individual customer type
We are in the trial stage of MYOB Live, we have two issues that may steer us away from the program. We are a lawnmowing & garden kerbing business, with a fairly even split of business and individual clients. When creating a contact for an individual, we can see that we have to put the client name in the business name field - dilemma is, if we put say Andrea Zappia in, it will appear correctly on the invoice, but will be listed under A in all of our reports - on the flip side, if we create as Zappia, Andrea then it will list correctly in our reports under Z, but will appear on the invoice as Zappia, Andrea, which we feel looks unprofessional. Can we see the facility of Individual customers being created? Secondly; a majority of our clients have a different billing to shipping address; in particular we have customers who own rental properties, and both addresses need to be reflected on the invoices; similarly business clients with more than one site whom we service. Presently only the billing address appears on the invoice and the only way the shipping address can be inserted is to manually insert in the notes section of each invoice; with approximately 120 clients this is a big negative. So could we see the auto insertion of a shipping address on the invoices as is done in other MYOB products. Look forward to your response. Helen "Creating Customers - Individuals & Inserting Shipping Address onto invoices"6.1KViews4likes8CommentsSales: How to pay section included at the bottom of the page
The invoice design looks really cramped. I think the How to Pay section should be set at the footer of the page so things are better spaced out and look less cramped. "Location of How to Pay section on the invoice"3.9KViews3likes4Comments
Sales: Withholding added to an invoice
As a sole trader I would like to be able to have a section that can show withhlding tax deductions from an invoice and not have to remove it from the invoice as a line item. Maybe this is already possible and I've missed it? I think I've had a pretty good look but maybe not a proper 'mothers look'. Cheers! "Withholding added to an invoice"5.2KViews3likes6CommentsSales: Download multiple invoices at once (as separate PDFs)
I would like to download (as separate PDFs) multiple invoices that I have created. Ideally by selecting a date range. I know I can click and open each individually, then click print and download each individually. But that takes way to much time for multiple invoices. I need a simpler way. Your current UI allows for it. Just add a button to the Invoices page, right next to Create invoice. When you tick a box or select a date range, click 'Download invoice as PDF'.2.2KViews2likes3Comments