Recording Sales Order Refund
Hello! I am just hoping to get some advice as I am still new to MYOB. We currently have an online shop that takes our sales for online courses. We recently had a purchase through this shop which the amount for the course was then deposited into our bank account. At the time I entered this as a sales order to record the payment. Due to some unforseen circumstances, we have now refunded the client the cost of the course which was processed through our online shop software. This money was then withdrawn from the same bank account automatically and refunded to the client. I am now trying to work out how to process this refund in MYOB. Do I need to record the sales order with the negative amount, process a refund through 'Returns and Credits' using the bank account the money was withdrawn from / deposited too and then record a spend money (unselecting the electronic payment box)? I hope that the above makes sense. Thank you in advance!
