Importing General Journal error 19 Unbalanced Transaction
Hi Community, A new business of ours uses Guestpoint as its accomodation software. It produces an export for the income and payment recognition in the form of a general journal entry. It is based on the old type of fields i.e. debit ex gst debit inc gst etc, so i have converted it to the new format with the {} as the first line in the txt file. However, we keep getting error -19 unbalanced transaction, even after double and triple checking the amounts in excel with the amounts 100% matching to two decimal places (rounded). It will import successfully as a transaction journal entry but this does not include tax codes and tax amounts. Are the tax amounts throwing this out? We've made sure the entries have the "X" in the inclusive column where necessary but Accountright just does not want to import it. Files attached for reference.Solved