Issues with image uploads
I'm having an issue with photo uploads to some item pages. When I upload an image it will appear fine and then when I click away to another page and back again it will become tiny (see attached image). I am starting to suspect it is an upload error on MYOB's side as I have tried multiple ways of troubleshooting in my attempt to fix it but there is also no real correlation between the images that won't upload correctly and the ones that will. I know that images can't be larger than 200kb so the ones that I needed to upload that had bigger file sizes were compressed, however, this is not something I did to all the images that came out tiny and most of the ones that were compressed work perfectly. I tried saving them in different file types but there is no pattern emerging that it is caused by a PNG rather than a JPEG for example. I thought to screenshot the original image and then upload the screenshot but that made no difference. I have edited the pixels to be 100 as is MYOB's preferred size and it has not had any effect, I have uploaded several images with larger pixel sizes that have uploaded perfectly with no compression or resizing or resolution issues to speak of so it's not a case of pixel size either. I really don't know what else to try, has anyone else had this issue? Does any one know of a way to fix this issue? Any help would be greatly appreciated.174Views0likes1CommentExport Item Pricing
Hi there, When I use the Import/Export Assistant to export the Item masterfile, it only exports to 2 decimal places. This is not an excel issue as it is only 2 decimal places even in TXT file. Can someone please guide me on what settings to change in MYOB to export to 4 decimal places? Thanks, StephHow do I mark an Item as no longer sold but still bought?
I have a number of items in my that I have been both buying and selling for some time. I now no longer want to sell some of them but still keep buying, so I uncheck the "I sell this item" and get a warning that it will wipe out the sales history. That's fine, so I agree, but then when I go to save the record it won't let me because it has recorded sales. How do I stop selling an item?SolvedERROR WHEN UPDATING PRICING LEVELS
Hi I cannot update a heap of items, because they have sales against them . Looking through for solutions I have found the following "We do have a script that we can run over company files that have aided other clients with that 4077 import error. So we can arrange for the necessary script to be run can you confirm the following information: Where the company file is stored i.e. online or local What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information What is the company file ID - Help>>About AccountRight " Can i have this done too please.Solved2 locations and same item in both .
Just started using AR 2020 and since we have 2 locations with the same items in both , one for picking and one for backup stock, we need a report with total on hand . The only reports I have found shows the items/itemnr and then what is in Loc1 and what is in Loc2 and I need a total without the split between locations. The field On hand total or Quantity on hand cant be inserted or modified when you do a customreport . Up comes the On handfield only but then also loc 1 and loc 2 and we only want the totals The same applies if we want the total values for an item we have in 2 locations. It sems all reports insists on show per location. When I look at Inventory from Command centre and the Items list I can see the total and here it is called On hand but when you look at the item information the field I want is called Quantity On HandSolved1.3KViews0likes3Comments