Sick Leave did not rollover on anniversary date
An employee's sick leave anniversary date was on the 21st of August 2024 where he was entitled to another 10 days sick leave. I'm using, MYOB Business Payroll only and it did not update the sick leave and he still has a zero balance when it should be 10. I've tried adjusting the leave and adding the balance manually, but nothing is working. Can someone help. Thank you.
Myob Payroll Desktop version 2024.2 not posting journals
Hi all I think ever since the upgrade to 2024.2, whenever I finalize the pay a blank page opens up (top bar reads my.myob login) and then after a few seconds the page says that the page cant be opened and try and refresh. After I close that pop up page I get an error in Payroll saying Operator/operand type mismatch. I the click OK Next it says the Journals have not been posted into my account. I can also recreate this when I go into Tools/Create Journals and try to do it manually I have recently had to replace this computer so have had to reinstall everything, so unsure whether it started happening straight after the payroll upgrade (via email) or whether its only been since this new computer. I have just trying reinstalling Payroll but its still happening. Any suggestions? Thanks
SA tax code is taxing wrong in MYOB 2024.2
Hi, I have an employee whom I'm paying a bonus to which puts their grossed up annual income in excess of $180,000, and therefore over the ACC levy for 2024-25 of $142,283. I therefore taxed the additional payment as an extra payment and used tax code 'SA', I also ticked the 'Extra pay is exempt from ACC Earners Levy' box . MYOB desktop payroll (version 2024.2) is taxing this payment at a flat rate of 39% when the 'Extra pay is exempt from ACC Earners Levy' box is ticked, and at a rate of 40.60% (39% PLUS 1.60% for ACC) when this box IS NOT ticked. According to IRD tax tables, the 39% is INCLUSIVE of ACC levy. See extract from IRD below: Can you please tell me why the software is taxing this payment like this? Is this a known issue with the 2024.2 release? Cheers,
Final pay - including payment of 2 weeks in lieu of notice period
Hi, I need to do a final pay for 2 employees who have ceased employment with us, we are paying out their 2 weeks notice instead of them working this time out. If I add '80 hours' into their final pay, along with their actual hours worked for this last week + annual holidays won't the tax rate be incorrect (i.e it will be 1 large payment, taxed at a higher than normal tax rate). How do I amend their tax rate so it taxes them correctly. Or can I do 2 or 3 pay runs with todays 'payment' date, but for future periods? (i.e the next 2 weeks?)
Paid Parental Leave
I have a staff member who is going on PPL in a few weeks and I am trying to make sure I am sorted as it has been over 5 years since I last had to deal with PPL and obviously not in the new Payroll system. I see there are 2 options on how to deal with PPL, (excluding the employee, or including the employee from pay runs) and the easiest for me is to exclude the employee. MYOB says to add a termination date and then re-instate the employee when (if) they start back, however I am worried that this would mean they aren't accruing the Annual Holidays they are entitled to? Previously in the old system you were able to go into the employee tab and change their status to 'on PPL' so I am just wanting to double check I am doing it correctly. Also, we were told last year that the Split Pays function would be back this year - do we have an updated time frame for this as I have staff asking for this to happen? Thanks in advance :-)
IRD deductions paid to employee instead of IRD
I have installed the payroll update 2024.2 (payroll desktop version) Payroll won't post journals into Accountright, I am unable to manually create the journals I have attached the error I receive in both companies Also, there were deductions from payroll in one company payroll file which show on the payslip, but the bank transaction screen shows the net amount including the IRD deduction was paid to our employee, even though it wasn't. I have checked font size is normal and there are no conflicts in the device manager
