Help
Hi All, I have a question, we have started using solo, my mum has a very small business and this app has been great, is there any way of getting a basic balance sheet? Unfortunately Centrelink is asking for one, she has no employees just herself.. her accountant who has passed away was using myob beforehand and we are unable to access anything thus why we are now using solo54Views0likes1Comment
How long does it take to connect my commbank to myob solo
As of now ive been waiting 20 hours. When i check the tab called "connected accounts and settings " it says "connecting" but i have received emails from commbank stating that the connection was successful. Is this a slow process or has something gone wrongSolved151Views0likes3CommentsHelp
Hi All, I have a problem, I bought solo for mum to give it a go, but she has been unwell and her accountant passed away, now I’m trying to complete her 2024-2025 tax, no my issue is how do you run the profit and loss report? My app will only show this financial year and last financial year, seems we can go back to the year before that. I have screenshot my options.281Views0likes8Comments
Cant download expense receipts?
Hi So ive uploaded my receipts digitally because thats what the apps are supposed to be for. It seems like i dont have any options to download them when i go into each individual expense, is this some sort of error or am i missing something? If im audited i wont be able to show the receipts to the tax office. The Chat assistant just tells me how to upload expenses This is quite concerning.173Views0likes2Comments
Same transaction displaying multiple times
Has anyone else encountered an issue with transactions displaying multiple times? Let’s say I purchased something on the 13th, it’s displaying as two of the exact same transaction in MYOB. Checked my bank, its only one transaction. Has been happening for a few weeks. Looks like I have submitted it as complete in tasks but now in “money out” it’s showing as money out twice. Bit of an issue as it shows I’m spending more than I actually am. Have logged out completely & signed back in as an attempt to refresh my profile but no success.129Views0likes1Comment
Open banking & MyCard/NAB credit cards
Hi, NAB has now rebranded Citibank credit cards to MyCard. However, I can’t see MyCard in the list of available providers for open banking. According to MyCard/NAB, they are set up for this feature. Is there a timeframe for when Myob will be compatible for open banking for MyCard branded NAB Credit Cards? Thank you.Solved1.1KViews0likes10Comments
