Superannuation not calculating on Annual Leave for Salary Staff
I have changed our company accounts to MYOB Accountright Live for the 2019 finanacial year. I setup the Payroll categories including superannuation exactly the same as they were in my Accountright Enterprise file. I have just noticed that superannuation has not been calculating correctly for salary staff when they take annual leave or sick leave. Basically superannuation is not being calculated for salary staff on any leave. I have included screen shots below to explain. I have checked the exemptions and I have no exemptions ticked. It is the same for staff on different funds as well. This did not happen in Accountright Enterprise. Any assistance would be greatly appreciated.Solved2KViews0likes5CommentsReversing Overpaid Superannuation
Hi, We have overpaid superannuation for an employee over several months. I have made an adjusting VOID pay entry to reduce the super payable, manually doing this at the end of a month to avoid impacting the next month's $450 calculation. The super fund has now refunded the overpayment but I'm struggling to work out how to process the transactions. This reverse and reprocess procedure doesn't really apply because I don't need to reprocess the payment:https://help.myob.com/wiki/display/ar/Reversing+and+reprocessing+superannuation+payments I'm not sure this one really applies either:https://community.myob.com/t5/AccountRight-Staffing-and/Reversing-payroll-after-using-Pay-Superannuation-in-MYOB/m-p/404333#M24664because it says "If you are not getting a refund from the Super Fund, there is no need to process this negative payment for now." We did get a refund so I need to process the negative payment. I thought it might be as easy as recording a Pay Super entry with only the negative transaction selected, and not authorising it. However, trying to do that I get a little red X on the screen but no more information if I hover over it. The Pay Liabilities screen also doesn't allow me to process a negative payment. How do I clear out the negative super transaction to match to the refund received from the super fund? Thank you in anticipation. :)Solved2KViews0likes4CommentsSuperannuation calculated wrongly
We just realised that our superannuation guarantee has not been calculated correctly since May, I suspect since we updated to AccountRight 2020.2. It's not about the threshold, though, the issue is this: We are a non-profit organisation which is exempt from FBT for Salary Packaging (Fringe Benefits) up to $15,900/year. Our employees therefore Salary Package, reducing the taxable income. Superannuation still needs to be paid on the gross income, not the taxable income. Since May, AccountRight has calculated superannuation guarantee only on the taxable income, hence we have paid not enough superannuation. I'm also certain that I had Annual Leave Loading exempt from superannuation guarantee, because it is, but this was no longer set up as exempt since the update either. Is this going to be addressed? It looks like we will need to calculate and enter superannuation guarantee manually in the meantime, and we also have to calculate the correct amounts and pay the difference.Solved1.9KViews0likes11CommentsSubcontractor Super Payments
Hi, I am just wondering if there is any way we can process subcontractor super payments through the MYOB super stream? I read a thread from 2015 that says you can add the subbies as a employee card and process just super to be able to do it through the super stream. But would this now be invalid with STP reporting? just wondering if there is any possible way of doing this?Solved1.5KViews0likes4CommentsMissing Superannuation entries
Hello, I have processed super for 3 fortnightly payruns (10Jun, 24Jun and 8Jul). 3 of our employees are with VicSuper, which has merged with another fund at the end of June 2020. Because their detailes were not updated on time in the employee card file, for these 3, MYOB returned the message "The superfund detailes entered for XXX, are invalid". At the time, I've skipped these 3 employees and processed the rest of the payments. After updating their new superfund details, we ran the super payment again only for the 3 previously skipped employees, but the "Pay Superannuation" screen, prompted us with the entries only for the last fortnight ending 8Jul2020. Entries for 10Jun and 24Jun were missing. So, at the moment, for these 3 employees: -We have paid our liability only for the fortnight ending 8 Jul2020 and are unable to pay the super for the fortnights ending 10Jun and 24Jun; - in the "Manage Payments" screen, we only have the pays processed for the fortnight ending 8Jul2020 AND - in the "Pay Superannuation " screen we do not have any entries related to the fortnights ending 10Jun and 24Jun. I tried to find a solution in previous posts, but wasn't able to. At this point, the only solution I can come up with is to run a NIL payroll - only with super figures- and pay super as normal. But this it will double up the liability in the BS and I will have to adjust it through a GJ. Please help me clarify how to pay their super without doubling up. Thank youSolved1.3KViews0likes4CommentsCorrecting super overpayments
We are using AccountRight 2020.2.2. We have recently finalised the 2019/20 year for payroll and have now found that we have overpaid our super contributions. We had set up a new payroll code and not exempted it from super. The overpayments spread from April to now. Can you please advise how we would go about correcting this in MYOB. Thank youSolved1.3KViews0likes1CommentSalary inclusive of super - can MYOB automatically calculate this?
Hi Our salary is inclusive of super. Is there a way that MYOB can automatically calculate this on our behalf? Or, do I need to enter and adjust the salary excluding super, and adjust this manually each time super changes.Solved1.1KViews0likes2Comments