The Community's on read-only for a bit
1 MIN READ The Community's on read-only for a bit We're moving house. Aiming to be back on 11 November. Hey there, Quick heads up: the Community is read-only right now. You can still scroll, search and read all you like, but you can't post, reply or send messages until we're done moving. So what's going on? We're moving the Community to a new platform, Higher Logic Vanilla. Your profile and everything that's already here are coming with us, so there's nothing to pack. How long till it's back? We went read-only on 5 November and we're aiming to have the new Community up and running on 11 November. When it's ready, we'll post a few short videos to help you find your feet. Can't wait? Get a hand from the team If you need help with Solo before we're back, you don't have to wait. Open the Solo app, go to the More tab. From there, tap Chat with us and our team will take it from there. That's the quickest way to get a real person on your side while the Community's out of action. Thanks for hanging in there Back soon, with the same helpful crowd and a fresh new spot to hang out. Mike MYOB Community Manager32Views0likes0CommentsWho has snagged themselves a Bunnings PowerPass?
1 MIN READ Hey Solmates, hands up if you’ve snagged yourself a Bunnings PowerPass for work. (Yeah, we thought there might be a few of you.) Good news: if you’ve already got yourself a PowerPass, you can now use Solo’s Supplier Connect feature to make your life easier. Bills and receipts from Bunnings go straight into MYOB, no data entry needed. Every expense is tracked, so you won’t miss a single tax deduction. Less paperwork, fewer mistakes, and easier to stay on top of your cash. All your Bunnings receipts will flow straight into your Solo Expenses Action hub, no more chasing paper or inbox clutter. Less Work-Work for everyone! 🙌 Here’s how to set it up (you’ll start on the Bunnings PowerPass site): Sign in to PowerPass. Under Quick Links, select Send Invoices to MYOB. Click Proceed. Sign in using your Solo account details. Select your Solo business and click Finish. And that’s it! From now on, whenever you make a purchase at Bunnings with your PowerPass, your invoices will be sent automatically to Solo, just check your Action hub for unrecorded expenses and you’ll see them waiting. Need to see it in action? We got you! Just head on over to our demo, and we'll take you through how to connect your Bunnings PowerPass, and how to manage your receipts as they start rolling in! Quick heads-up: This isn’t a live feed, so give it a little time to work its magic. So… who’s setting this up today? 😉226Views2likes2CommentsSolo Hot Tips
2 MIN READ Hey there, Solmates! 🚀 We’re beyond hyped to have you here! If you're part of Solo, you're officially a Solmate. 💜 That means you're part of a community that’s all about support, sharing wisdom, and—let’s be real—a slight vendetta against spreadsheets. Whether you’re here to drop knowledge, ask burning questions, or just vibe with the community, this is your space to shine. ✨ Think of this forum as your digital chill zone—a safe, inspiring, and fun place where we’ve got each other’s backs. To help you get the most out of Solo, check out these Hot Tips you don’t wanna miss: 1️⃣ Quick & Secure Logins with Biometrics Skip the hassle of typing your password every time—just use fingerprint or facial recognition for quick access. 📍 How to enable: More > App settings > Enable biometrics 2️⃣ Need Help? We Got You. Got a question? Here’s how to reach us: ✔ If you’re signed in: Go to More > Digital Assistance and ask the bot your question. If it can’t help, a human will. 🔐 Locked out? No problem. On the login screen, tap Help > Click the purple icon (bottom right) > Ask the digital assistant or request a human. ⚠ Tip: If you’re not logged in, have your name, email, and client ID ready to speed things up. 3️⃣ Set Up Tap to Pay (T2P) Like a Pro Accept payments with just a tap—no card reader needed. 📍 How to enable: More > Invoice settings > Payment settings > Take payments with a tap What you’ll need to set up: ✔ Australian Business Number (ABN) ✔ Business trading & sales details ✔ Proof of identity (driver’s licence or passport) ✔ Bank details for receiving payments ✔ Estimated annual sales & invoices per month 💡 Not seeing the Tap to Pay option? You might need to update your phone’s software.195Views1like2CommentsYour Solo Money Mastercard is changing.
1 MIN READ Your existing Solo Money Mastercard is becoming a Visa Debit card A quick heads up, Solmates: If you currently have a Solo Money Mastercard, it’s changing. From Wednesday 18 November 2026, your Mastercard will be replaced with a Solo Money Visa Debit card. What’s happening? Your new Visa card should arrive in the mail at least a week before 18 November. Keep an eye on your letterbox — exciting stuff, we know. We’re taking care of the switch in the background, so there’s nothing you need to do just yet. A couple of things to check now Make sure your details are up to date. Double-check your postal address so your new card makes it to you. Make a note of regular payments and subscriptions. Your card details will change when your new Visa card arrives, so having a list ready will make updating them easier later. What happens next? We’ll post in the community forum again before the switch with more details about what to expect and anything you need to do. Need a hand? If you have questions, don't hesitate to get in touch with us via chat in the Solo app.34Views0likes0CommentsRBA card payment surcharge changes are coming
2 MIN READ If you accept card payments or use Tap to Pay, there’s a change coming to surcharging, and it’s one to keep on your radar. Following a Reserve Bank of Australia (RBA) review, from 1 October 2026, eftpos, Visa, Mastercard and Amex will be introducing new rules to no longer permit businesses to surcharge card fees on domestic payments. For businesses, this means card fees can no longer be passed on to customers as a surcharge on any payments after this date. Join our free webinar Join our free webinar, RBA surcharge changes: what to expect from 1 October 2026, to understand what these industry changes mean for your business. We'll walk through practical steps you can take to prepare, what to expect in Solo, answer common questions, and share resources to help you get ready. Date: Thursday 10 September 2026 Time: 12pm AEST Where: Online webinar Save your spot What this change means for Solo We’re updating the invoicing and payment workflows, to ensure our invoicing feature remains a simple, secure, and compliant way to accept payments online and in person. This includes removing surcharging functionality, enhanced reporting on how your customers pay you. This change is worth keeping on your radar and we’ll keep you updated as more details become available. We’ll share guidance on what it may mean for your invoicing experience and settings. Keep an eye on the Community or visit the Surcharge Change hub for updates. This page provides general information for Solo customers about upcoming changes to card surcharging rules affecting Online Payments and Tap to Pay. It is not legal or other professional advice and should not be forwarded to your customers. Requirements may change from time to time, and you are responsible for understanding and complying with applicable laws, card-network rules and payment-service terms. For more information, see the ACCC guidance on card surcharges and the relevant MYOB Invoicing Service Terms and Conditions or MYOB Tap to Pay Terms and Conditions.133Views0likes0Comments