Forum Discussion

Phloque's avatar
Phloque
Experienced User
6 years ago

Customer sales report showing customer name and items bought on each line

The standard customer sales report show the customer as a heading, followed by the items they bought. I would like a report where the customer name and the item they bought were on the same row. I ...
  • Steven_M's avatar
    Steven_M
    6 years ago

    Hi Phloque 

     

    The majority of sales reports are filtered on a particular value and then have the individual transactions associated with them. For example, the Sales [Customer Detail] report will be filtered on a per-customer basis and then have the listed transactions by that customer underneath that line.  As such, getting the records on the same line is not something that can naturally be done by the product. The only way that I could see that occurring would be to send the relevant report to Excel and then make additional charges to the report to accomplish that.

     

    You also mentioned the linked customer field, this Linked customer is predominantly linked to the job that is linked to that transactional line. You can find out more information on jobs in AccountEdge through Help Article: Jobs

Theresa_D's avatar
Theresa_D
Former Staff
6 years ago

Hi Phloque 

 

Thanks for your post. I hope you're finding plenty of support, advice and tips on the community forum.  

 

Although I am not an expert in AccountEdge, I believe you can set this report to have the fields where you want them by Customising Forms in AE.  The linked article should assist with this. 

 

I hope this helps! If this answers your inquiry please mark 'Accept as Solution' to help other customers find this information easier. 

  • Phloque's avatar
    Phloque
    Experienced User
    6 years ago

    Thanks Theresa.

    About the only way I can see to have the relevant customer appear against the particular item sold is to select the "linked customer" field.

    I haven't set up MYOBto do this, and don't know how to do it with items, but that is probably a topic for another post.

    • Steven_M's avatar
      Steven_M
      Former Staff
      6 years ago

      Hi Phloque 

       

      The majority of sales reports are filtered on a particular value and then have the individual transactions associated with them. For example, the Sales [Customer Detail] report will be filtered on a per-customer basis and then have the listed transactions by that customer underneath that line.  As such, getting the records on the same line is not something that can naturally be done by the product. The only way that I could see that occurring would be to send the relevant report to Excel and then make additional charges to the report to accomplish that.

       

      You also mentioned the linked customer field, this Linked customer is predominantly linked to the job that is linked to that transactional line. You can find out more information on jobs in AccountEdge through Help Article: Jobs

      • Phloque's avatar
        Phloque
        Experienced User
        6 years ago

        Thanks for clearing that up, especially regarding "Linked Customer."

        I was hoping there might be a native MYOB solution so I'll keep doing (as you suggest) the rather tedious process of editing the report in excel.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.